Customer Experience Manager

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

Customer Experience Manager An enthusiastic and dedicated customer experience expert is required to enhance customer experiences, track all points of customer engagement, address customer service failures, and identify ways to improve customer services. To ensure success one should exhibit in-depth knowledge of customer engagement channels and experience...

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space. Launched in Dubai, UAE in January 2018, Kitopi has...

As a customer experience manager, you will play a pivotal role in ensuring a positive and seamless customer journey across all touchpoints with the company. You will ensure the smooth operation of the Call Center, handle the training for new joiners and make sure teams are up to standard on all Customer Experience related topics. **Job Responsibility**. -...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

**Responsibilities**: - Develop and implement strategies to enhance customer satisfaction and loyalty. - Monitor customer feedback and analyze data to identify trends and areas for improvement. - Collaborate with cross-functional teams to ensure a consistent customer experience. - Address customer complaints and resolve issues effectively. - Provide...

**Job description** - **Job Vacancy: Sales Manager**_ Are you passionate about sales, numbers, customers and tourism? Monster Experience, a progressive tourism company specializing in adrenaline adventure tourism, is seeking a dynamic and experienced Sales Executive to join our team in Dubai. **Responsibilities**: As a Sales and BD Manager at Monster...

We are looking for a highly accomplished and results-oriented Senior Client Services Manager to spearhead our client engagement and growth initiatives. - Attracting new clients by innovating and overseeing the sales process for the business. - Identifying and managing company risks that might prevent growth. - Identifying and researching opportunities that...

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

**Company Description** Our client is the premier mobile personal training company in the UAE, known for transforming lives through their unique approach to fitness, nutrition, and accountability. Our client’s team of 55 professional coaches has helped over 1,000 clients achieve physical, emotional, and mental well-being. Our client’s mission is to...

Company Description: Our client is the premier mobile personal training company in the UAE, known for transforming lives through their unique approach to fitness, nutrition, and accountability. Our clients team of 55 professional coaches has helped over 1,000 clients achieve physical, emotional, and mental well-being. Our clients mission is to become the...

**_Job Description:_** - _Develop and implement customer experience strategies, programs, and initiatives to enhance customer satisfaction, loyalty, and retention._ - _Monitor and analyze customer feedback, satisfaction scores, and trends to identify areas for improvement and opportunities to exceed customer expectations._ - _Collaborate with...

We're on the hunt for a Customer Experience expert who's all about creating unforgettable client experiences! If you're someone who thrives on guiding and inspiring a team to go above and beyond, we’d love to meet you. In this role, you'll be the go-to person for ensuring our clients have the smoothest, most enjoyable journey with us every step of the way....

**Technical Production Manager** **What is the role?** The Technical Production Manager will work closely with the various departments and project team to deliver innovative technical solutions to a project. The Technical Production Manager has sole technical responsibility for a project, or part responsibility for a larger project, from brief to...

**Justlife** is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky. Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai? Take over a key role as an...

Supporting the development, implementation and evaluation of overall marketing and communications strategy and execution across the 2 brands. This is an end-to-end 360 marketing role, with understanding required across the major marketing disciplines - including but not limited to digital, social, paid advertising, PR, events and influencer. Exposure to and...

At Teads, we value the experiences that our clients have with our brand at every step. We believe that: - Everyone at Teads plays a role in making this experience efficient, strategic and most importantly, beneficial for our clients. - The sum of all interactions that a client has with the Teads brand impacts their overall experience and that no detail is...

At Teads, we value the experiences that our clients have with our brand at every step. We believe that: - Everyone at Teads plays a role in making this experience efficient, strategic and most importantly, beneficial for our clients. - The sum of all interactions that a client has with the Teads brand impacts their overall experience and that no detail is...

**Customer Experience Delivery** - Receive, process and verify the accuracy of service requests from customers utilizing the authority’s internal CRM system, tools, service Request forms. - Maintain customer service requests and/ or customer information files and communicate changes to the appropriate personnel/business units. - Follow up with back-office...