Showroom Manager
2 months ago
_**A Showroom Manager is responsible for the overall operation of a showroom, ensuring it runs efficiently, is well-maintained, and meets both sales goals and customer satisfaction objectives. This role is common in various industries, including automotive, furniture, luxury goods, fashion, home appliances, and electronics. The manager leads the showroom team, coordinates with other departments, and focuses on providing a high-quality customer experience while maximizing sales.**_
- **Key Responsibilities of a Showroom Manager**:_
- _Team Leadership & Staff Management:_
- _Supervise Staff: Manage a team of showroom sales associates and support staff, ensuring they deliver excellent customer service and meet sales targets._
- _Recruitment & Training: Hire, onboard, and train new employees. Ensure ongoing training to keep the team up-to-date with product knowledge, sales techniques, and customer service best practices._
- _Motivate the Team: Set clear goals, provide regular feedback, and foster a positive work environment. Encourage teamwork and drive individual performance._
- _Scheduling & Staffing: Create and manage staff schedules to ensure optimal coverage during busy periods, special promotions, and peak hours._
- _Sales & Customer Service:_
- _Achieve Sales Goals: Set and track sales targets for the showroom. Implement strategies to increase foot traffic, upsell products, and achieve revenue goals._
- _Customer Engagement: Ensure that all customers receive exceptional service. Greet and assist customers with product selection, offering expert advice to meet their needs._
- _Problem-Solving: Address customer concerns, resolve complaints, and ensure any issues are handled promptly and professionally._
- _Customer Follow-Up: Build long-term customer relationships by following up on purchases, handling inquiries, and offering promotions or loyalty programs._
**QUALIFICATIONS**
**Preferred Qualifications**:
- _Bachelor’s degree in Business, Marketing, or related field_
- _Certifications in Retail Management, Sales, or Visual Merchandising_
- _Industry-specific knowledge or experience_
- _7-10 years of retail or sales experience_
- _7-10 years of leadership or supervisory experience_
Pay: Up to AED20,000.00 per month
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