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CRM Manager

4 weeks ago

Dubai, United Arab Emirates Cartier Full time

Reference Code: 101178**CRM Manager**:

- Dubai, DU, AE- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

**How will you make an impact?**

As a true ambassador of Cartier, you will define and deploy the CRM strategies to maximize engagement and drive recruitment, conversion and retention. Using client insights, you will identify growth opportunities and challenges and be a key transversal player within the Marketing, Communications, Client and Commercial teams promoting a client-centric approach in all initiatives. In your scope, you will be responsible for; CRM Strategy & Performance, campaigns and clientelling programs, client data insights & transversal team management.

**How will you experience success with us?**

Seeing this opportunity as a long term career with us, you will be fluent in English with excellent communication skills to collaborate with both colleagues and clients - Arabic is a plus. You have 5+ years of related client experience in the luxury field and a strong experience in developing and managing customer acquisition, engagement and retention strategies.

**How do we keep you smiling?**

To reward your strong contribution to our team, you can expect a hybrid work environment offering flexible work from our office in Dubai** **and home. In addition you will also be provided with; annual bonus, medical insurance, life insurance, annual ticket & schooling allowance plus discount on Richemont brands. We value our people and you will be provided with an intensive on-boarding and continued training throughout your career to grow with Cartier.

**Your journey with us**:
**WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

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