IT Project Manager

4 weeks ago

Dubai, United Arab Emirates CRM Middle East Full time

**Job Title: IT Project Manager**

**Department**:IT Department

**Reporting Directly to**:CEO

**Main objectives of the **To plan, organize and implement IT projects by coordinating
**position**:project releases and roll-out, delegating tasks to the necessary employees and presenting on projects' progress and results.

To be the guardian of data privacy, security policies and compliances that are internal and external to the company.

To improve the quality and quantity of web traffic through SEO optimization.

Plan, organize, control and evaluate IT department processes and staff.

Google Ads campaigns

Monitor the installation of company’s technical infrastructure and systems

**Detailed responsibilities**:Setting project goals and coming up with plans to meet those goals

Maintaining project timeframes, budgeting estimates and status reports

Addressing client IT requirements and preparing proposals

Managing resources for projects, such as computer equipment, employees and Suppliers

Continuous assessment of internal requirements and processes to provide efficient and cost-effective solutions

Manage IT staff by recruiting, supervising, and coaching employees, communicating job expectations and appraising their performance

Coordinating the implementation of new technology within an organization, including working with vendors, consulting with
IT staff, and communicating with management

Oversee and monitor technical support tasks regarding the maintenance of networks, servers, firewall, telephony system and other technology infrastructure and operations.

Implementing IT Strategies that deliver projects on schedule and within budget

Using project management tools to track performance and schedule adherence

Reviewing reports from other departments that use IT services to ensure that they are functioning properly

Conducting risk management for projects

Organizing meetings to discuss CRM ME project goals, requirements and progress

Assess regular data audits in line with security policies

Conduct Data privacy trainings to new joiners and regular refresher sessions.

Identify strategies, techniques, and tactics to increase the number of visitors to CRM-ME website and obtain a high
- ranking placement in the results page of search engines.

Managing and updating current and future software tools both in-house and outsourced and acting as liaison between CRM
- ME and outsourced staff/team

**Educational Qualifications**:Bachelor's Degree in Information Technology, Computer
Science, Software Development, or another related field.

Master’s degree is a plus

**Professional Qualifications**:Experience project management and strong familiarity with project management software tools, methodologies, and best practices

5+ years of professional IT management experience

Experience in SEO and Google’s different tools and algorithms

A good understanding of digital marketing (Social marketing,

Enterprise Architecture, IT Strategy, and/or Portfolio
Management a plus

**Competencies **Knowledge of industry-standard computer hardware and
**required/Software **software systems (CRM Industry)
**Development requirements**:Experience with network administration (Cisco certification a plus)

Hands-on experience in software development using ASP.NET
MVC or ASP.NET Core

Advanced knowledge of database procedures and Microsoft
SQL Server concepts

Strong analytical and problem-solving skills. And ability to document requirements and specifications

Experience in Frontend web development is a plus

Experience in working with BI tools is a plus

Expertise in data centre management and data governance is a plus

**Salary**: Up to AED13,000.00 per month

**Experience**:

- IT Project Management: 3 years (required)
- UAE: 3 years (required)

**Language**:

- Native Arabic (required)

Application Deadline: 23/01/2023

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