Telesales Team Leader
3 weeks ago
**Responsibilities**:
- Lead and manage the telesales team, providing guidance, support, and training to ensure high-performance standards are met.
- Develop and implement effective telesales strategies and campaigns to drive sales growth and meet company objectives.
- Set clear sales targets and performance metrics for the team, regularly monitoring and analyzing performance to identify areas for improvement.
- Conduct regular team meetings to review progress, share best practices, and foster a collaborative and motivated team environment.
- Provide ongoing coaching and development for team members, focusing on skills enhancement, product knowledge, and customer service excellence.
- Utilize sales analytics and reporting tools to track team performance, generating insights to inform decision-making and improve sales processes.
- Collaborate with the marketing team to align telesales efforts with promotional campaigns and lead generation initiatives.
- Ensure compliance with company policies and legal regulations, maintaining high ethical standards in all sales practices.
- Act as a point of escalation for complex customer inquiries and complaints, ensuring timely and effective resolution.
- Foster a positive and energetic team culture that encourages innovation, accountability, and goal achievement.
- Preparing monthly reports.
**Requirements**:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- **A minimum of 4 years of experience in Real Estate Telesales, with at least 2 years in a leadership role.**:
- Proven track record of achieving and exceeding sales targets in a competitive environment, preferably within the real estate industry.
- Exceptional communication and interpersonal skills, with the ability to inspire and motivate a diverse team.
- Strong analytical skills, with experience using CRM and sales analytics tools to drive performance.
- Ability to adapt to changing market conditions and customer needs, demonstrating flexibility and strategic thinking.
- Excellent organizational skills, with the capability to manage multiple priorities effectively.
- A deep understanding of the real estate market in Dubai and the UAE, including key trends and customer preferences.
- Fluency in English.
- Self-motivated, results-oriented, and passionate about sales and team development.
Pay: AED8,000.00 per month
Application Question(s):
- How much salary you are looking for??
**Experience**:
- Dubai real estate telesales: 4 years (required)
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