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Sales Team Leader
6 days ago
**Position : Tele sales Team Leader**
Job Summary:
The Tele sales Team Leader is responsible for managing and overseeing the performance of a team of telesales representatives.
Key Responsibilities:
1: Manage and lead a team of 08-15 telesales representatives, providing ongoing coaching, feedback, and support
2 : Monitor team performance and individual metrics such as call volume, conversion rates, average order value, etc.
3: identify training needs and develop/deliver training sessions to improve team skills and productivity Collaborate with the sales manager to set team goals and objectives, and develop strategies to achieve them Provide regular performance feedback and conduct formal reviews
Qualifications:
2-3 years of experience in a tele sales or sales leadership role
Strong communication, interpersonal, and active listening skills
Proficient in call center software, CRM systems, and data analytics tools
Ability to multitask, prioritize, and solve problems effectively
Commitment to providing excellent customer service
Bachelor's degree in business, marketing, or a related field preferred
Pay: From AED5,000.00 per month
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