Tele-sales Team Leader
6 months ago
**Job Title: Telesales Team Leader**
**Company: FaithGlobal FX**
**Location: Dubai - UAE**
**About FaithGlobal FX**:
FaithGlobal FX is a leading financial services firm specializing in foreign exchange (FX) trading. We are committed to providing innovative solutions and excellent service to our clients worldwide. Our dynamic team thrives on delivering exceptional results while fostering a culture of integrity, collaboration, and continuous improvement.
**Position Overview**:
**Key Responsibilities**:
- Lead and motivate a team of telesales representatives to achieve individual and team sales targets.
- Conduct regular coaching sessions, performance reviews, and provide constructive feedback to team members to enhance their sales skills and productivity.
- Develop and implement sales strategies, campaigns, and initiatives to drive revenue growth and expand the client base.
- Monitor and analyze sales metrics, pipeline activity, and performance data to identify areas for improvement and implement corrective actions as needed.
- Collaborate with other departments such as marketing, operations, and compliance to ensure alignment of sales efforts with company objectives and regulatory requirements.
- Foster a positive and supportive team culture that encourages teamwork, collaboration, and continuous learning.
- Lead by example by actively engaging in sales activities, prospecting, and building relationships with clients to demonstrate best practices and drive results.
- Stay updated on industry trends, market conditions, and competitor activities to identify opportunities for differentiation and strategic positioning.
- Uphold the company's values and code of conduct, ensuring compliance with relevant regulations and ethical standards in all sales activities.
- Perform other duties and responsibilities as assigned by management.
**Qualifications**:
- Proven experience in a telesales role with a track record of exceeding sales targets.
- Previous experience in a leadership or supervisory role, preferably in a sales environment.
- Strong interpersonal skills with the ability to communicate effectively and build rapport with team members and clients.
- Results-oriented mindset with a focus on driving performance and achieving goals.
- Excellent organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines.
- Knowledge of financial markets, foreign exchange trading, or related industries is a plus.
- Proficiency in using CRM software and sales tools to track activities, manage leads, and analyze data.
- Ability to adapt to a dynamic and fast-paced environment, demonstrating flexibility and resilience.
- High level of integrity, professionalism, and commitment to delivering exceptional service.
**Benefits**:
- Competitive salary with performance-based incentives.
- Comprehensive health and wellness benefits package.
- Opportunities for career advancement and professional development.
- Supportive and collaborative work environment.
- Access to cutting-edge technology and resources.
- Employee discounts and perks.
- Paid time off and holidays.
**Job Types**: Full-time, Permanent
**Salary**: AED6,000.00 - AED10,000.00 per month
**Experience**:
- telesales: 1 year (preferred)
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