Female Team Leader- Banking Telesales
6 months ago
**Job Title**: Telesales Team Leader
**Department**: Sales
**Reports To**: Director of Sales
**Summary**:
The Telesales Team Leader is responsible for leading and managing a team of telesales representatives. The Team Leader will be responsible for setting and managing sales goals, developing and implementing sales strategies, training, and coaching team members, and monitoring performance. The Team Leader will also be responsible for handling customer inquiries and complaints.
**Responsibilities**:
- Set and manage sales goals for the team
- Develop and implement sales strategies
- Train and coach team members on sales techniques and product knowledge
- Monitor team performance and provide feedback
- Handle customer inquiries and complaints
- Maintain a positive and productive work environment
**Qualifications**:
- Bachelor's degree in business or a related field
- 3+ years of experience in telesales, preferably in the banking sector
- Strong sales and customer service skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to work under pressure and meet deadlines
- Proficient in Microsoft Office Suite
**Benefits**:
- Competitive salary and benefits package
- Opportunity to work with a team of talented professionals
- Chance to make a significant impact on the company's bottom line
- Opportunity to learn and grow in a challenging and rewarding environment
**Salary**: AED8,000.00 - AED10,000.00 per month
**Education**:
- Bachelor's (required)
**Experience**:
- Banking Team Leader: 3 years (required)
- Banking Telesales: 3 years (required)
**Location**:
- Dubai (preferred)
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