Travel Head

3 weeks ago


Dubai, United Arab Emirates RAG BIZ HQ Full time

As a Travel Head specializing in inbound and outbound tourism and related services, you will be responsible for day-to-day operation of the company. Your primary objective is to identify the product and services and tie up with local services providers, coordinate with back office and lead the operations. This role requires a blend of strategic thinking, leadership skills, and a passion for creating exceptional travel experiences

**Responsibilities**:

- Identify and list out the product and services related with inbound and outbound tourism.
- Be a face of the company and lead the operations
- Meet the local service providers and agreement with them for the operations
- Prepare the marketing strategies and coordinate with back office for social media handling
- Tie up with all the required airlines and agreement with them accordingly
- Identify the target customers and prepare strategies to reach them
- Daily follow with CRM software to control the enquiry flow.
- Meet the management parameters and target monthly basis.
- Prepare a google sheet for maintaining initial accounts for supporting the back office.
- Represent Business network meeting regularly to get more connected with market.
- Make sure the phone availability always to maintain the customer satisfaction.
- Activate the ticket issuance portal to issue the ticket.
- Schedule timing for review meeting with General manager daily basis
- Tie up with payment gate way to promote maximum card transaction.
- Schedule timing for review meeting with General manager daily basis.
- Make sure back-office report acknowledgment on same day before they leave.
- Make sure back office meets their required enquires. And prepare strategies in case required
- Make sure each customers payment terms and shouldn’t entertain any credit facilities.
- Prepare the flayer and poster based on the season and situation
- Strategic move/idea required for active in social medias/ promotional activities.
- Additional duties will be added based on the responsibility and circumstances

**QUALIFICATION/EXPERIENCE**:

- Any Degree
- 3 years’ Experience in Travel Industry (UAE Experience is a mandatory).
- Fluent in English and Hindi (Writing and Speaking).
- IATA
- Software: MS Office, ERP

**Salary**: AED3,000.00 - AED5,000.00 per month


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