Travel Manager

1 week ago


Dubai, Dubai, United Arab Emirates Baroque Group Full time
If you are confident and driven to achieve growth in a fast paced environment, a team leader and a creative problem solver with strong critical decision-making skills, this position is for you

Responsibilities:

As a Senior Luxury Travel Manager, you'll need to:

  • Provide sales reports to the Senior Management
  • Work closely with the Company Operations Head to brainstorm and implement alternative and innovative ideas for achieving new business strategies and future trends
  • Oversee the smooth, efficient running of the Luxury Travel operations
  • Motivate the sales team to hit and exceed their targets and ensure company profitability
  • Meet regularly with the Travel Team to give them sales figures and plan how they approach their work
  • Meet company officers who advise on strategy and find out about any local issues and best to address them
  • Promote and market the business to new or niche markets
  • Manage budgets and maintain statistical and financial records
  • Sell travel products and tour packages (tailormade trips)
  • Source products and destinations to meet consumer demands for bespoke travel and sustainable tourism
  • Deliver and exceed branch performance and productivity
  • To gather information on issues and amenities of interest to clienteles
  • Liaise with travel partners, including airlines and hotels, to manage bookings and schedules
  • Deal with customer enquiries and aim to meet their expectations
  • Oversee the recruitment, selection and retention of staff as well as staff training
  • Organize incentives, bonus schemes and competitions
  • Deal with disciplinary matters and customer complaints.

Job Requirements:

  • At least 4 years of experience as a Travel Manager in hospitality, travel, and tourism.
  • Proficiency in Saber GDS
  • Expert knowledge in Salesforce CRM system
  • Expert knowledge in commercial flight booking
  • Capable of managing a demanding workload with a strong sense of urgency and flexibility to change as needed
  • Has full knowledge of handling VIPs and arranging itineraries
  • Must be a projectoriented team leader, organized with strong attention to detail
  • Must be comfortable assisting with a wide variety of travel arrangements with various orientations and profiles
  • Must possess an acute thought process and the ability to anticipate
  • Impeccable listening skills and a strong desire to learn
  • Outstanding organizational and time management skills
  • Excellent customer service skills
  • Highly professional, good judgment, an eye for detail and be willing to take initiative
  • Ability to work and communicate effectively with all levels of people right from the Senior Management, officers to staff level
  • Strong sense of respect, teamwork, dignity, and integrity
  • Proficient in MAC IOS and G-Suit
  • Flexibility in work schedule

Job Type:
Full-time

Salary:
AED5, AED12,000.00 per month

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