Revenue Executive

1 day ago

Dubai, United Arab Emirates IHG Full time

**About us**
Do you see yourself as a Revenue Executive for InterContinental Hotels Group® Dubai Festival City?

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.
**Your day to day**
Under the guidance of the Cluster Director of Revenue, the Revenue Executive is supporting the operations of the Revenue Department, internal and external communication, and ensuring that all Financial targets are reached through maximization of booking opportunities for each of the DFC properties, for all relevant revenue streams.

**Key Operational Duties**
- Develop strong relationships with but not limited to the following departments; Sales, C&E, Reservations, Front Office, Finance & Food & Beverage
- Communicate & follow up with operational departments on any corrective action after review of daily morning reports with revenue team
- Compile & distribute daily, weekly & monthly reports as required
- Update & maintain daily SBRP & other revenue tools as required
- Update & maintain external 3rd party statistics sites ieSTR, DTCM, extranets
- Assist with updating all information & content on internal & external systems & channels
- Develop & maintain an electronic competitor information data base including hotel company history, branding, business relationships, products & services, loyalty clubs, discounting & online exposure and activity etc
- Co-ordinate & conduct site inspections of our hotels for the competitors & vice versa.
- Attend all revenue related meetings ensuring minutes are recorded & distributed within 24 hrs of meeting finish
- Assist with compiling all necessary reports, analysis & information prior to any meetings
- Keep up to date all forecasting tools
- Ensure correct set up and usage of Rate Categories/Codes, Package Elements, Market Segmentation, Source of Booking and Geographical origin codes in PMS & therefore reservations by all departments.
- Monitor and determine demand periods for F&B outlets, function space, rooms and catering through an analysis of historical data and current bookings. Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business from all channels.
- Any other duties or tasks as directed by the Director of Revenue that assist & support hotel operations

**Administration**
- To communicate and correspond with all our external partners, with professionalism, respect and understanding. You must appreciate that our clients are key to our business
- To lead by example through a passionate, supportive, hands on approach
- To process all reports that monitor all bookings and standards of the department and to follow up accordingly.
- Communication is the key - help us to help you. Identify your own training needs and communicate them to your Revenue Manager of any challenges that you are facing

**What we need from you**
Ideally, you'll have some or all of the following competencies and experience we're looking for:

- 1-3 years of relevant experience in Hotel operations role, including Revenue or Reservation
- Advanced knowledge of Microsoft Office and systems
- Advanced in writing and speaking English.
- Ability to work both independently and within a team environment.
- Strong communication and consultation skills
- Experience on Opera
**What we offer**
We’ll reward all your hard work with competitive salary and benefits.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Job Reference: EMEAA32589

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