Front Office Intern

4 months ago


Ras alKhaimah, United Arab Emirates RMC Asia Full time

**DETAILS**
- **Host**: A 5-Star Resort by Accor
- **Destination**:Ras Al Khaimah, United Arab Emirates
- **Department**:Front Office
- **Program**: Hospitality & Business Internship
- **Duration**: 12 months
- **Intake**: Immediately

**FRONT OFFICE - RESPONSIBILITIES**
- Greeting guests upon arrival and making them feel welcome
- Performing and administering check-ins and check-outs
- Assigning rooms and taking care of administrative duties
- Processing guest payments
- Being a source of information to guests on various matters such as transport and restaurant advice
- Accommodating general and unique requests
- Understanding all hotel room categories, room rates, packages, and promotions
- Communicating with all departments to fulfill guest requests
- Handling complaints & diffusing conflict or tense situations with guests
- Other related duties in the front office department

**GENERAL REQUIREMENTS**
- Enrolled students or recent graduates within 24 months
- School, college, or university reference letter
- Conversational English
- Well-groomed
- Pleasant personality
- Clean criminal record
- No drug abuse
- Minimum 6 months passport validity

**PROGRAM BENEFITS**
- Accommodation
- Visa sponsorship
- Monthly allowance
- 3 on-duty meals per day
- Local transportation
- Uniform with laundry service
- Medical insurance
- Arrival support
- Recruitment opportunity by the host
- An unforgettable educational travel experience
- Additional benefits provided by the host

**Job Types**: Full-time, Temporary, Internship
Contract length: 12 months

Pay: AED900.00 - AED1,800.00 per month

Application Question(s):

- Are you an enrolled student or a recent graduate?
- Do you have any experience in or related to Front Office, Customer Service or similar fields?

**Language**:

- English (required)


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