Front Office Receptionist with Guest Relations
6 months ago
We are seeking a talented Front Office Receptionist with outstanding guest relations skills and expertise in the IBS system to join our team at a Hotel resort in RAK.
**Responsibilities**:
- Warmly welcome guests upon arrival and provide personalized assistance throughout their stay.
- Efficiently manage check-ins, check-outs, and reservations using the IBS system.
- Respond promptly and courteously to guest inquiries, requests, and concerns.
- Maintain a polished and organized front desk area, adhering to high standards of cleanliness and professionalism.
- Coordinate with various departments including housekeeping, maintenance, and concierge to fulfill guest needs and preferences.
- Handle incoming calls and direct them to the appropriate department or staff member.
- Assist with administrative tasks such as filing, data entry, and preparing reports.
- Uphold the resort's policies and procedures to ensure a smooth and seamless guest experience.
- Collaborate closely with team members to maintain a positive and cohesive work environment.
**Requirements**:
- Previous experience as a Front Office Receptionist or similar role in a hotel or resort setting.
- Proficiency in the IBS system or similar property management software is essential.
- Exceptional interpersonal and communication skills with a strong focus on guest satisfaction.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- High school diploma or equivalent; additional certification in hospitality is preferred.
**Salary**: AED2,000.00 - AED2,500.00 per month
Application Question(s):
- Can you join immediately ?
- Have you worked on IBS Software before ?
**Experience**:
- Hotel: 3 years (required)
-
Guest Service Agent- Front Office
2 days ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeA Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...
-
Front Office Executive
3 weeks ago
Ras al-Khaimah, United Arab Emirates KAY Hospitality Full time**About Us** **Responsibilities** - Proficiently handle all front desk tasks using the **Opera system**, including reservations, check-ins, and check-outs. - Ensure seamless management of **reservations** and **revenue** through effective updates in the system and adherence to pricing strategies. - Respond promptly to guest requests, inquiries, and...
-
Front Desk Receptionist
8 months ago
Al-Ayn, United Arab Emirates Bin Harmal Group Full time**Front Office Executive / Receptionist - UAE Nationals Only** **Position**: Front Office Executive / Receptionist **Location**: Al Ain, UAE **Employment Type**: Full-time **Responsibilities**: - Greet and welcome guests with a warm and professional demeanor. - Maintain a neat and organized front desk area. - Coordinate office activities and operations to...
-
Guest Relation Officer
7 months ago
Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full timeTo promote a professional image and to provide a quick and efficient service to all guests regardless to whether they are resident or non-resident. - Supervise the Front desk operations and ensuring that relevant policies and procedures are being followed and that the highest possible service is being delivered in a friendly and professional manner. - Meets...
-
Receptionist
7 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeReceptionist A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...
-
Front Office Agent
7 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeFront Office Agent - Waldorf Astoria Ras Al Khaimah A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional...
-
Front Office Executive with Social Media Marketing
6 months ago
Ras al-Khaimah, United Arab Emirates Reliance HR Consultancy Full time**About the job Front office executive with Social Media Marketing Expertise**: **Primary Responsibilities**: Greet and welcome guests and visitors. Ensure reception area, pantry and office premises are tidy and presentable. Receive, sort, and distribute daily mail/deliveries. **Social Media Responsblities**: Oversee all the company's social media...
-
Guest Relation Ambassador
4 months ago
Ras al-Khaimah, United Arab Emirates AccorHotel Full time**Company Description** Sofitel Al Hamra Beach Resort - To be an ambassador of the Front Office and of the hotel, in and outside the work place. - To always keep the working area clean and well maintained. - To properly use the telephone etiquette as per Sofitel standards. - To attend all guests approaching the front desk in the procedure of...
-
Front Office Intern
4 months ago
Ras al-Khaimah, United Arab Emirates RMC Asia Full time**DETAILS** - **Host**: A 5-Star Resort by Accor - **Destination**:Ras Al Khaimah, United Arab Emirates - **Department**:Front Office - **Program**: Hospitality & Business Internship - **Duration**: 12 months - **Intake**: Immediately **FRONT OFFICE - RESPONSIBILITIES** - Greeting guests upon arrival and making them feel welcome - Performing and...
-
Receptionist / Office Assistant
7 months ago
Ras al-Khaimah, United Arab Emirates North American Services Center Full timeWe are looking for a versatile Receptionist to be the FACE of our branch in Ras Al-Khaimah. QUALIFICATIONS: At least 1 year experience as a Front Desk officer, Administrative duties or any other office assistance related tasks - Excellent communication skills & interpersonal skills in dealing with people of limited English - Responsible and assertive (for...
-
Front Office Executive
1 month ago
Ras al-Khaimah, United Arab Emirates NMC Healthcare Full timeResponsible for serving patients at the front desk by greeting, welcoming, and directing them appropriately. Work strictly within the scope of reception. - Greet and welcome patients as soon as a patient/or a visitor arrive at the clinic. - Answer incoming calls within the first three rings and respond appropriately to the customer’s queries. - Assist...
-
Personal Concierge
7 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timePersonal Concierge / Guest Relations Officer - Waldorf Astoria Ras Al Khaimah A Personal Concierge engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Personal Concierge is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be...
-
Guest Relations Agent
4 months ago
Ras al-Khaimah, United Arab Emirates RIXOS Full time**Company Description** Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled...
-
Front Office Manager
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeA Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the...
-
Front Office Executive with Social Media Marketing
6 months ago
Ras al-Khaimah, United Arab Emirates Reliance Career Opportunities Full time**Primary Responsibilities**: Greet and welcome guests and visitors. Ensure reception area, pantry and office premises are tidy and presentable. Receive, sort, and distribute daily mail/deliveries. **Social Media Responsblities**: Oversee all the company's social media accounts. Manage and improve online content, considering SEO and Google...
-
Front Office Female Receptionist
7 months ago
Ras al-Khaimah, United Arab Emirates Ral Al Khaimah Hotel Full timeReceptionist required for a Star Hotel. Must know English. must have basic knowledge of computers Experience in similar field is preferred. Must be willing to work in different shifts. - Greeted, assisted and directed guests, workers, visitors and the general public - Answered all incoming calls and handled caller’s inquiries - Provided office support...
-
Front Office Female Receptionist
3 months ago
Ras al-Khaimah, United Arab Emirates Ral Al Khaimah Hotel Full timeReceptionist required for a Star Hotel. Must know English. must have basic knowledge of computers Experience in similar field is preferred. Must be willing to work in different shifts. - Greeted, assisted and directed guests, workers, visitors and the general public - Answered all incoming calls and handled caller’s inquiries - Provided office support...
-
Guest Relation Supervisor
4 months ago
Ras al-Khaimah, United Arab Emirates SOFITEL Full time**Company Description** Sofitel Al Hamra Beach Resort - To be an ambassador of the hotel, in and outside the work place. - To oversee the Guest Relations operations and ensuring that the hotel standards and procedures are fully known and followed. - To provide a personalized service to all the guests, fully aware and following the hotel standards and...
-
Executive Secretary/receptionist
3 months ago
Ras al-Khaimah, United Arab Emirates UNB Commercial Broker FZ-LLC Full time**Job Summary**: Responsible for handling front office reception and administration duties, including greeting guests, answering phones, data entry, handling company inquiries, and sorting and distributing mail. **Job Specifications**: - Serves visitors by greeting, welcoming, and directing them appropriately. - Route calls to specific people. - Notifies...
-
Guest Relations Agent
1 month ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeGuest Relations Agent A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team Member, you will...