Front Office Administrator
1 month ago
Front Office Administrator - Waldorf Astoria Ras Al Khaimah
A Front Office Administrator is responsible for carrying out the daily administrative work of the Front Office Department to deliver an excellent guest experience while providing administrative support.
**What will I be doing?**
As a Front Office Administrator, you will carry out daily administrative activities of the Front Office Department with main focus of Personal Concierge’s secretarial tasks while adhering to Hilton Standards, policies and procedures and, therefore, must perform the following tasks to the highest standards:
- Provide secretarial support to the Personal Concierge and Front Office
- Track guest comments to prepare for monthly recognition.
- Ensure all communications are handled promptly and professionally
- Maintain adequate supplies of office stationary for the entire department
- Report defective materials and equipment
- Liaising with other departments regarding matters arising e.g. Security, Housekeeping, Engineering, Accounting, Food & Beverage etc.
- Handle administrative task for payroll, such as team member Oasys request, weekly & monthly attendance update
- Waldorf Service promise to our guests, by being the main point of contact for guests before, during and after their stay.
- Building and maintaining positive relationships with Guests and Team Members
- Maintain own work area in a clean, tidy and good manner
- Following the Personal Concierge guidelines and standards as per the hotel’s and Waldorf Astoria updates on the concept.
- Cover Personal Concierge duties in the lobby and other public areas when required
**What are we looking for?**
A Front Office Administrator serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Excellent verbal and written communication skills
- Excellent administration and tech savvy
- Prior experience in working with system is an advantage (Oasys, BirchStreet, Synergy)
- Flexibility to respond to a range of different work situations
- Committed to delivering a high level of customer service, both internally and externally
- Ability to work under pressure
- Passionate about providing luxury service in a hotel environmentPrevious administrative experience in a fast paced environment or hospitality background is an advantage.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
-
Front Office Intern
4 months ago
Ras al-Khaimah, United Arab Emirates RMC Asia Full time**DETAILS** - **Host**: A 5-Star Resort by Accor - **Destination**:Ras Al Khaimah, United Arab Emirates - **Department**:Front Office - **Program**: Hospitality & Business Internship - **Duration**: 12 months - **Intake**: Immediately **FRONT OFFICE - RESPONSIBILITIES** - Greeting guests upon arrival and making them feel welcome - Performing and...
-
Front Office Assistant
7 months ago
Ras al-Khaimah, United Arab Emirates Talent Pal Full time**Your Job** Front office Assistance **Our Team** Ensure all admin service provider is well with our company policy and compliance. Work with our suppliers (security/caterer/ cleaning company / transportation and rent car to improve their services to insure they are aligning with our rules & regulations to keep our premises in safe. **What You Will...
-
Front Office Manager
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeA Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the...
-
Assistant Front Office Manager
8 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeAssistant Front Office Manager An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office...
-
Assistant Front Office Manager
8 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members...
-
Front Office Manager
6 months ago
Ras al-Khaimah, United Arab Emirates Apt Resources Full time**FRONT OFFICE MANAGER**: **Job ID **:3045 **Location **:RAK- United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 8,500.00 - 9,000.00 **Other Benefits **:As per UAE Labor Law **GCC Driving License **:Required **Description:
-
Front Office Executive
1 week ago
Ras al-Khaimah, United Arab Emirates KAY Hospitality Full time**About Us** **Responsibilities** - Proficiently handle all front desk tasks using the **Opera system**, including reservations, check-ins, and check-outs. - Ensure seamless management of **reservations** and **revenue** through effective updates in the system and adherence to pricing strategies. - Respond promptly to guest requests, inquiries, and...
-
Front Office Shift Leader
3 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeFront Office Shift Leader A Front Office Shift Leader assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. **What will I be doing?** As Front Office Shift Leader, you will assist in daily Front Office operations and work with customers and Guests to serve...
-
Front Office Receptionist with Guest Relations
6 months ago
Ras al-Khaimah, United Arab Emirates OCS Facilities Management Full timeWe are seeking a talented Front Office Receptionist with outstanding guest relations skills and expertise in the IBS system to join our team at a Hotel resort in RAK. **Responsibilities**: - Warmly welcome guests upon arrival and provide personalized assistance throughout their stay. - Efficiently manage check-ins, check-outs, and reservations using the...
-
Front Office Associate
6 months ago
Ras al-Khaimah, United Arab Emirates Apt Resources Full time**FRONT OFFICE ASSOCIATE**: **Job ID **:3053 **Location **:RAK- United Arab Emirates **Industry **:Restaurants / Catering **Functional Area **:Front Office / Reception AED 2,800.00 - 2,900.00 **Other Benefits **:As per UAE Labor Law **GCC Driving License **:Required **Description: - Job Description will be as the designation says in one of our...
-
Front Office Executive
3 months ago
Ras al-Khaimah, United Arab Emirates NMC Healthcare Full timeResponsible for serving patients at the front desk by greeting, welcoming, and directing them appropriately. Work strictly within the scope of reception. - Greet and welcome patients as soon as a patient/or a visitor arrive at the clinic. - Answer incoming calls within the first three rings and respond appropriately to the customer’s queries. - Assist...
-
Front Office Associate
6 months ago
Ras al-Khaimah, United Arab Emirates Apt Resources Full time**FRONT OFFICE ASSOCIATE - ARABIC SPEAKING**: **Job ID **:3024 **Location **:RAK- United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 2,000.00 - 2,900.00 **Other Benefits **:As per UAE Labor Law **GCC Driving License **:Required **Description: - As a Front Office Associate you will be...
-
Front Desk Receptionist
6 months ago
Ras al-Khaimah, United Arab Emirates Action Hotel Ras Al-Khaimah LLC Full timeWe are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. - Greet and welcome guests as soon as they arrive at the office. - Check in/out the guest with OPERA system - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately -...
-
Front Office Supervisor
6 months ago
Ras al-Khaimah, United Arab Emirates MOVENPICK Full time**Company Description** Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four...
-
Front Office Supervisor
4 months ago
Ras al-Khaimah, United Arab Emirates SOFITEL Full timeTo supervise the Front Office operations, including the Reception, CID, Guest Relations ensuring that the hotel standards and procedures are fully known and followed. - To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly. - To control that the arrival lists are updated, transportation...
-
Public Relations Officer
1 month ago
Ras al-Khaimah, United Arab Emirates private office Full timeLocation: RAK Reports to: HR Department Job Summary: The Public Relations Officer (PRO) is responsible for managing government relations, legal documentation, and compliance for the organization. The role includes handling official processes and documents related to immigration, visas, labor laws, trade licenses, and other governmental requirements. The...
-
Front Office Supervisor
7 months ago
Ras al-Khaimah, United Arab Emirates SOFITEL Full time**Job Description**: - To supervise the Front Office operations, including the Reception, CID, Guest Relations ensuring that the hotel standards and procedures are fully known and followed. - To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly. - To control that the arrival lists are...
-
Administrative Officer
2 months ago
Ras al-Khaimah, United Arab Emirates Vida Food LLC Full timeManaging office supplies stock and placing orders - Preparing regular financial and administrative reports - Administration of company databases - Maintain and update company databases - Answer queries by employees and clients - Update office policies as needed - Prepare reports and presentations with statistical data, as assigned Pay: AED3,000.00 -...
-
Front Office Supervisor
6 months ago
Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full timeThe Front Office Supervisor is responsible for **coordinating and overseeing all staff functions pertaining to the front office and reception area**. **ONLY WITH FRONT OFFICE HOTEL EXPERIENCE MAY APPLY** Their duties may include: - Greeting incoming guests and visitors - Handling the telephone system and computer systems - Handling some part of the...
-
Front Office Shift Leader
6 months ago
Ras al-Khaimah, United Arab Emirates Apt Resources Full time**FRONT OFFICE SHIFT LEADER**: **Job ID **:3026 **Location **:RAK- United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Functional Area AED 3,000.00 - 3,350.00 **Other Benefits **:As per UAE Labor Law **GCC Driving License **:Required **Description: