Front Office Supervisor

2 months ago

Ras alKhaimah, United Arab Emirates SOFITEL Full time

**Job Description**:

- To supervise the Front Office operations, including the Reception, CID, Guest Relations ensuring that the hotel standards and procedures are fully known and followed.
- To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly.
- To control that the arrival lists are updated, transportation and airport services are scheduled and to block all the rooms according to guest requests and needs.
- To control that all assigned and blocked rooms requiring special set-ups are accurately displayed in the PMS and available to the Housekeeping and other departments in due time.
- To ensure proper completion of all CID and local government requirements concerning hotel guests and files.
- To daily control the guest files and folios, ensuring that all the immigration, financial and audit procedures are fully respected.
- To ensure that Guest History records are accurately maintained and all recurring guests are pre-registered.
- To control that the departure lists are updated, check-out times are respected and that the transportation needs are scheduled.
- To monitor rooms status and discrepancies.
- To assist in securing external guest accommodation should an overbooking occur.
- To ensure and perform a proper use of all the equipment and property management system and to have a perfect knowledge of the set ups.
- To ensure the strict control of room keys and section keys.
- To daily implement and control the check lists.
- To daily review the F/O logbook and to sign it.
- To personally update the activity reports.
- To ensure a proper handover between the shifts.
- To up sell Rooms, Food and Beverage outlets and other facilities whenever opportunities arise.
- To be updated with the competitors’ offerings and rates.
- To liaise closely with the Sales and Reservations on rate management.

  • Front Office Supervisor

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hilton Worldwide, Inc. Full time

    Job Description - Front Office Supervisor - Waldorf Astoria Ras Al Khaimah (HOT0ANHB)Job DescriptionFront Office Supervisor - Waldorf Astoria Ras Al Khaimah(Job Number:HOT0ANHB)Work LocationsWork Locations:Waldorf Astoria Ras Al KhaimahVienna StreetRas Al Khaimah99999A Front Office Supervisor assists in management of daily Front Office operations and works...

  • Front Office Supervisor

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hilton Full time

    Front Office Supervisor - Waldorf Astoria Ras Al KhaimahA Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.What will I be doing?As a Front Office Supervisor, you will assist in management of daily...

  • Front Office Supervisor

    1 month ago

    Ras Al Khaimah, United Arab Emirates Waldorf Astoria Ras Al Khaimah Full time

    DescriptionA Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.What will I be doing?As a Front Office Supervisor, you will assist in management of daily Front Office operations and work with customers...

  • Front Office Supervisor

    1 month ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Waldorf Astoria Ras Al Khaimah Full time

    A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector.What will I be doing?As a Front Office Supervisor, you will assist in management of daily Front Office operations and work with customers and Guests...

  • Front Office Supervisor

    2 weeks ago

    Ras al-Khaimah, United Arab Emirates MOVENPICK Full time

    **Company Description** Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four...

  • Front Office Supervisor

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates MOVENPICK Full time

    Company DescriptionGet ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

  • Front Office Supervisor

    1 month ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Front Office Supervisor - Waldorf Astoria Ras Al Khaimah A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. **What will I be doing?** As a Front Office Supervisor, you will assist in management of...

  • Front Desk Supervisor

    2 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Front Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** **Duties & Key Responsibilities** - Come to work every day with a smile on your face - Execute duties as assigned by the...

  • Front Office Supervisor

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Mövenpick Hotels & Resorts Full time

    Company DescriptionGet ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment...

  • Front Desk Supervisor

    3 weeks ago

    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** **Duties & Key Responsibilities** - Come to work every day with a smile on your face - Execute duties as assigned by the Guest Operations Manager...

  • Front Office Supervisor

    1 week ago

    Al Fujairah City, Fujairah, United Arab Emirates Hilton Worldwide, Inc. Full time

    Job Description - Front Office Supervisor (HOT0AMX6)Job DescriptionJob Number:Front Office Supervisor(Job Number:HOT0AMX6)Work LocationsWork Locations:DoubleTree by Hilton Fujairah CityFujairah Business Centre, Al Maktoum RdFujairahA Front Office Supervisor supervises Reception operations to ensure consistently-delivered exceptional customer service to...

  • Front Office Supervisor

    3 weeks ago

    Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full time

    The Front Office Supervisor is responsible for **coordinating and overseeing all staff functions pertaining to the front office and reception area**. **ONLY WITH FRONT OFFICE HOTEL EXPERIENCE MAY APPLY** Their duties may include: - Greeting incoming guests and visitors - Handling the telephone system and computer systems - Handling some part of the...

  • Front Office Supervisor

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To supervise the Front Office operations, including the Reception, CID, Guest Relations ensuring that the hotel standards and procedures are fully known and followed.To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly.To control that the arrival lists are updated, transportation and...

  • Front Office Supervisor

    2 months ago

    Ras Al Khaimah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To supervise the Front Office operations, including the Reception, CID, Guest Relations ensuring that the hotel standards and procedures are fully known and followed.To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly.To control that the arrival lists are updated, transportation and...

  • Front Office Supervisor

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To supervise the Front Office operations, including the Reception, CID, Guest Relations ensuring that the hotel standards and procedures are fully known and followed. To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly. To control that the arrival lists are updated, transportation and...

  • Guest Service Officer

    4 weeks ago

    Ras Al Khaimah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To be an ambassador of the Front Office and of the hotel, in and outside the work place.To always keep the working area clean and well maintained.To properly use the telephone etiquette as per Sofitel standards.To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting...

  • Front Office Supervisor

    1 week ago

    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time

    Job DescriptionTo supervise the Front Office operations, including the Reception, CID, Guest Relations ensuring that the hotel standards and procedures are fully known and followed.To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly.To control that the arrival lists are updated,...

  • Front Office Supervisor

    2 months ago

    Ras Al-Khaimah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To supervise the Front Officeoperations, including the Reception, CID, Guest Relations ensuringthat the hotel standards and procedures are fully known andfollowed.To ensure appropriate stock level forthe smooth run of the Front Office operations and to preparerequisitions accordingly.To control that thearrival lists are updated, transportation and airport...

  • Front Office Supervisor

    1 month ago

    ras al khaymah, United Arab Emirates Hilton Worldwide, Inc. Full time

    Job Description - Front Office Supervisor - Waldorf Astoria Ras Al Khaimah (HOT0ANHB)Job DescriptionFront Office Supervisor - Waldorf Astoria Ras Al Khaimah(Job Number:HOT0ANHB)Work LocationsWork Locations:Waldorf Astoria Ras Al KhaimahVienna StreetRas Al Khaimah99999A Front Office Supervisor assists in management of daily Front Office operations and works...

  • Front Office Supervisor

    4 weeks ago

    ras al khaymah, United Arab Emirates Hilton Worldwide, Inc. Full time

    Job Description - Front Office Supervisor - Waldorf Astoria Ras Al Khaimah (HOT0ANHB)Job DescriptionFront Office Supervisor - Waldorf Astoria Ras Al Khaimah(Job Number:HOT0ANHB)Work LocationsWork Locations:Waldorf Astoria Ras Al KhaimahVienna StreetRas Al Khaimah99999A Front Office Supervisor assists in management of daily Front Office operations and works...