Front Office Supervisor
8 months ago
**Job Description**:
- To supervise the Front Office operations, including the Reception, CID, Guest Relations ensuring that the hotel standards and procedures are fully known and followed.
- To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly.
- To control that the arrival lists are updated, transportation and airport services are scheduled and to block all the rooms according to guest requests and needs.
- To control that all assigned and blocked rooms requiring special set-ups are accurately displayed in the PMS and available to the Housekeeping and other departments in due time.
- To ensure proper completion of all CID and local government requirements concerning hotel guests and files.
- To daily control the guest files and folios, ensuring that all the immigration, financial and audit procedures are fully respected.
- To ensure that Guest History records are accurately maintained and all recurring guests are pre-registered.
- To control that the departure lists are updated, check-out times are respected and that the transportation needs are scheduled.
- To monitor rooms status and discrepancies.
- To assist in securing external guest accommodation should an overbooking occur.
- To ensure and perform a proper use of all the equipment and property management system and to have a perfect knowledge of the set ups.
- To ensure the strict control of room keys and section keys.
- To daily implement and control the check lists.
- To daily review the F/O logbook and to sign it.
- To personally update the activity reports.
- To ensure a proper handover between the shifts.
- To up sell Rooms, Food and Beverage outlets and other facilities whenever opportunities arise.
- To be updated with the competitors’ offerings and rates.
- To liaise closely with the Sales and Reservations on rate management.
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Front Office Supervisor
6 months ago
Ras al-Khaimah, United Arab Emirates MOVENPICK Full time**Company Description** Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four...
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Front Office Supervisor
7 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeFront Office Supervisor - Waldorf Astoria Ras Al Khaimah A Front Office Supervisor assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. **What will I be doing?** As a Front Office Supervisor, you will assist in management of...
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Front Desk Supervisor
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** **Duties & Key Responsibilities** - Come to work every day with a smile on your face - Execute duties as assigned by the...
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Front Office Supervisor
6 months ago
Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full timeThe Front Office Supervisor is responsible for **coordinating and overseeing all staff functions pertaining to the front office and reception area**. **ONLY WITH FRONT OFFICE HOTEL EXPERIENCE MAY APPLY** Their duties may include: - Greeting incoming guests and visitors - Handling the telephone system and computer systems - Handling some part of the...
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Front Desk Supervisor
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** **Duties & Key Responsibilities** - Come to work every day with a smile on your face - Execute duties as assigned by the Guest Operations Manager...
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Front Office Supervisor
4 months ago
Ras al-Khaimah, United Arab Emirates SOFITEL Full timeTo supervise the Front Office operations, including the Reception, CID, Guest Relations ensuring that the hotel standards and procedures are fully known and followed. - To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly. - To control that the arrival lists are updated, transportation...
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Front Office Supervisor
6 months ago
Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Resort and Tower Full timeThe front office supervisor is responsible for **coordinating and overseeing all staff functions pertaining to the front office and reception area**. Their duties may include: - Greeting incoming guests and visitors - Handling the telephone system and computer systems - Handling some part of the accounting section and some basic administration duties -...
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Civil Maintenance Supervisor
2 months ago
Ras al-Khaimah, United Arab Emirates private office Full timeCivil maintenance supervisor company : RAK REAL ESTATE LLC OPC Job Summary: The Civil Maintenance Supervisor will oversee and coordinate all civil maintenance activities across the company's properties. This role involves managing technicians, ensuring compliance with safety standards, and executing maintenance projects efficiently to uphold the quality...
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Front Office Executive
1 month ago
Ras al-Khaimah, United Arab Emirates NMC Healthcare Full timeResponsible for serving patients at the front desk by greeting, welcoming, and directing them appropriately. Work strictly within the scope of reception - Greet and welcome patients as soon as a patient/or a visitor arrive at the clinic. - Answer incoming calls within the first three rings and respond appropriately to the customer’s queries. - Assist...
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Front Office Manager
6 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeA Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the...
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Front Office Executive
1 month ago
Ras al-Khaimah, United Arab Emirates NMC Healthcare Full timeResponsible for serving patients at the front desk by greeting, welcoming, and directing them appropriately. Work strictly within the scope of reception. - Greet and welcome patients as soon as a patient/or a visitor arrive at the clinic. - Answer incoming calls within the first three rings and respond appropriately to the customer’s queries. - Assist...
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Assistant Front Office Manager
8 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeAssistant Front Office Manager An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office...
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Assistant Front Office Manager
8 months ago
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Front Office Executive
2 weeks ago
Ras al-Khaimah, United Arab Emirates KAY Hospitality Full time**About Us** **Responsibilities** - Proficiently handle all front desk tasks using the **Opera system**, including reservations, check-ins, and check-outs. - Ensure seamless management of **reservations** and **revenue** through effective updates in the system and adherence to pricing strategies. - Respond promptly to guest requests, inquiries, and...
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Front Office Executive
3 months ago
Ras al-Khaimah, United Arab Emirates NMC Healthcare Full timeResponsible for serving patients at the front desk by greeting, welcoming, and directing them appropriately. Work strictly within the scope of reception. - Greet and welcome patients as soon as a patient/or a visitor arrive at the clinic. - Answer incoming calls within the first three rings and respond appropriately to the customer’s queries. - Assist...
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Front Office Intern
4 months ago
Ras al-Khaimah, United Arab Emirates RMC Asia Full time**DETAILS** - **Host**: A 5-Star Resort by Accor - **Destination**:Ras Al Khaimah, United Arab Emirates - **Department**:Front Office - **Program**: Hospitality & Business Internship - **Duration**: 12 months - **Intake**: Immediately **FRONT OFFICE - RESPONSIBILITIES** - Greeting guests upon arrival and making them feel welcome - Performing and...
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Front Office Shift Leader
3 months ago
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Guest Service Supervisor
8 months ago
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Front Office Agent
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Ras al-Khaimah, United Arab Emirates Hilton Full timeFront Office Agent - Waldorf Astoria Ras Al Khaimah A Front Office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Agent, you will provide reception services for Guests to contribute to an overall...
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Front Office Agent
3 months ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeFront Office Agent - Waldorf Astoria Ras Al Khaimah The Front Office Agent is responsible for managing the first and last impressions of our Guests. In addition, the Front Office Agent is also responsible for directly addressing the needs of VIP Guests and informing other Team Members of VIP needs in order to ensure an exceptional Guest experience. **What...