Restaurant Team Member/tea Maker

3 weeks ago


Jebel Ali, United Arab Emirates Project Chaiwala Full time

**Maintain high standards of personal presentation, grooming and hygiene.**
- **Ensuring all store-opening, mid-day, and store-closing procedures are abided by on a regular basis**
- **Welcome and delight our guests through impeccable service delivery.**
- **Ensuring all products at the outlet are within expiry date. Ensuring expired products are dealt with as per PCW Standard’s**
- **Refer to Daily Prep List at the start of each shift for assigned duties**
- **Assuming responsibility for the speed of service**
- **Ensure clear and effective communication with the other crew members regarding order requirements, timings and any low or out-of-stock items (85/86) to ensure we exceed customer service delivery expectations.**
- **Chai preparation as per PCW standard**
- **Understand and adhere to all Standard Operating Procedures (SOPs) including specified timeframes for all preparation, build and delivery to the customer.**
- **Carefully review pending take-away/dine in-store/delivery items against orders to ensure accurate orders are dispatched to the correct customer.**
- **Have a detailed knowledge of the menu, combination recommendations and the pricing structure and be able to assist guests with their choices.**
- **Be able to recommend additional items for purchase (drinks, side-orders, meal deals etc.)**
- **Receive Guest feedback (compliments, comments or complaints) and hand-over to the manager-on-duty for further prompt communication**
- **Lives by passion, respect, integrity, determination, and also excellence**

**Job Types**: Full-time, Contract
Contract length: 24 months

**Salary**: AED2,500.00 per month


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