Service Desk Analyst

We are seeking a motivated and customer-oriented IT Service Desk Analyst to join our dedicated team. As an IT Service Desk Analyst you will be responsible for providing technical support and assistance to end-users, troubleshooting IT issues, and ensuring timely resolution. Your role will be critical in maintaining high customer satisfaction and productivity...

Respond to all incoming Service Desk calls and emails as per SLA terms.Log tickets under IFS assyst ITSM application & provide first level online supportReassign the unresolved tickets to 2nd level support teamsMonitor & follow-up on all the open ticketsClose resolved tickets under Axios assist ITSM applicationSchedule preventive maintenance for all...

The job posting is outdated and position may be filled A new role has come up with a large and well-known firm based in the UAE. Our client is recruiting for a well-experiencedIT Helpdesk Support Analyst interested in working in a standalone role, working in a quite demanding work environment. You will primarily be responsible for providing desk stop...

Key Accountabilities ▪ Respond to Service Desk calls and emails in line with SLA terms.▪ Log and provide first-level online support for tickets using ITSM application.▪ Escalate unresolved tickets to second-level support teams and monitor all open tickets.▪ Close resolved tickets using ITSM application.▪ Schedule preventive maintenance for the...

**Salary**: AED1,500.00 - AED3,000.00 per month Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required) Application Question(s): - CALL CENTRE EXPERIENCE ESPECIALLY SALES & MARKETING ENVIRONMENT **Experience**: - SERVICE DESK PLUS: 1 year (preferred)

Job description :At least 24 months of telephone based I/S Help Desk or Service Desk experience within a large call center environment.Able to demonstrate strong verbal customer service skills including their ability articulate words and talk to customers on both a personal as well as technical level.Able to demonstrate their writing skills which will...

The job posting is outdated and position may be filledA new role has come up with a large and well-known firm based in the UAE. Our client is recruiting for a well-experiencedIT Helpdesk Support Analystinterested in working in a standalone role, working in a quite demanding work environment. You will primarily be responsible for providing desk stop support -...

The job posting is outdated and position may be filledA new role has come up with a large and well-known firm based in the UAE. Our client is recruiting for a well-experiencedIT Helpdesk Support Analystinterested in working in a standalone role, working in a quite demanding work environment. You will primarily be responsible for providing desk stop support -...

Bachelor’s degree in Computer Sciences or related filed.Professional certifications such as ITIL.1+ years of experience providing technical support in a healthcare settingExperience with healthcare information systems, such as EMRs, patient portals, and medical imaging systemsKnowledge of MS Products (from user perspective)Strong Customer Service...

**IT Service Desk - Abu Dhabi (UAE)** Find your next role with Adecco! We are the world's leading workforce solutions company, offering Flexible Placement, Permanent Placement, Executive Search, Emiratization, Outsourcing and Volume Hiring Services Across All Sectors We are hiring “IT Service Desk” For WIPRO, in Abu Dhabi Duration - 06 months and...

Bachelor’s degree inComputer Sciences or relatedfiled.Professional certifications such asITIL.1+ years of experience providingtechnical support in a healthcaresettingExperience with healthcare informationsystems, such as EMRs, patient portals, and medical imagingsystemsKnowledge of MS Products (from userperspective)Strong Customer Service Skills,verbal and...

Help Desk Service (Customer Service) Minimum 3 years higher Diploma 2-3 years in Oil & Gas Industry is an advantage Certification in Customer Service or Equivalent should be proficient in English & Arabic **Shall be sons/daughters of UAE Emirati Women.** Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting...

POSITION SUMMARYThe Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the hotel. All phone calls are answered with a warm welcome and answer any guest questions, anticipate their wants and needs and resolve guest problems. Ensure guest’s...

Effective Communication Skills: Demonstrates excellent verbal and written communication skills, including proficiency in email and customer service protocol. User Support Experience: 5 years of experience in handling end-user calls, managing incidents and service requests, and handling application crash issues is required. Technical Expertise: Experience...

Effective Communication Skills: Demonstrates excellent verbal and written communication skills, including proficiency in email and customer service protocol. User Support Experience: 5 years of experience in handling end-user calls, managing incidents and service requests, and handling application crash issues is required. Technical Expertise: Experience...

Effective Communication Skills: Demonstrates excellent verbal and written communication skills, including proficiency in email and customer service protocol.User Support Experience: 5 years of experience in handling end-user calls, managing incidents and service requests, and handling application crash issues is required.Technical Expertise: Experience with...

Effective Communication Skills: Demonstratesexcellent verbal and written communication skills, includingproficiency in email and customer service protocol.UserSupport Experience: 5 years of experience in handling end-usercalls, managing incidents and service requests, and handlingapplication crash issues is required.TechnicalExpertise: Experience with VDI,...

**Job Number** 23202873 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Start Your Journey With Us** From the very first...

Job Title Service Desk EngineerDescription Service Desk Engineer - 6 Month Extendable - Hiring FastCompany : Halian - UaeJob Type : Full Time Abu Dhabi Apply Now We are looking to hire an organized Service Desk Engineer - 6 Month Extendable to join our productive team at Halian - UAE in Abu Dhabi. Growing your career as a Full Time Service Desk Engineer -...

**Job Title: IT Support Analyst** **Role - IT Administration And Support** **Location: Abu Dhabi, UAE (Onsite)** **Experience: 5+ Years** We are looking for an excellent experienced person in **IT Administration and Support** field. Be a part of a vibrant, rapidly growing tech organization with a great working environment. As an **IT Support Analyst** you...