Service Technology Service Desk Engineer

Effective Communication Skills: Demonstrates excellent verbal and written communication skills, including proficiency in email and customer service protocol. User Support Experience: 5 years of experience in handling end-user calls, managing incidents and service requests, and handling application crash issues is required. Technical Expertise: Experience...

Job description :At least 24 months of telephone based I/S Help Desk or Service Desk experience within a large call center environment.Able to demonstrate strong verbal customer service skills including their ability articulate words and talk to customers on both a personal as well as technical level.Able to demonstrate their writing skills which will...

We have opening for service Desk engineer We have opening for service Desk engineer Job DescriptionRoles & ResponsibilitiesBeing part of the team addressing Incidents and Service Requests reported by business users of 24/7 - 365 Days work environment.Generate status reports/consolidated IM reports to the ServiceDesk ManagerAct as the Single point of contact...

**Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...

**Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...

Make a difference every day The Job Opportunity We are looking for a Service Desk Analyst who is ready to undertake a range of 1st line tasks in support to its customers, where they will primarily perform a variety of tasks depending on experience and capability to ensure that effective services are delivered as per Information Technology Infrastructure...

The role is a level 1 technical support position responsible for providing cloud customers with support, general guidance, best practices, technical troubleshooting, and instructions on how to use or transition to cloud services. The Executive will: - record customer interactions in the form of tickets and escalate them to level 2 and 3 teams as needed. -...

JoyLifestyle Flower & Cake Shop is seeking a Front Desk Service Coordinator responsible for front desk cash handling and customer communication. Key responsibilities include: - Handling front desk payments and order transactions. - Communicating with customers in a friendly and professional manner, addressing inquiries. - Proficient in spoken Arabic and...

Full job descriptionService Advisor Responsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to...

Bachelor’s degree in Computer Sciences or related filed.Professional certifications such as ITIL.1+ years of experience providing technical support in a healthcare settingExperience with healthcare information systems, such as EMRs, patient portals, and medical imaging systemsKnowledge of MS Products (from user perspective)Strong Customer Service...

Full job descriptionService Advisor Responsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to...

**Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...

**Responsibilities**: - Testing and analyzing IT system and software performance. - Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. - Avoiding service interruptions by performing system installations, updates, and maintenance procedures. - Preparing training manuals and FAQ materials for easy-access end-user...

Bachelor’s degree inComputer Sciences or relatedfiled.Professional certifications such asITIL.1+ years of experience providingtechnical support in a healthcaresettingExperience with healthcare informationsystems, such as EMRs, patient portals, and medical imagingsystemsKnowledge of MS Products (from userperspective)Strong Customer Service Skills,verbal and...

POSITION SUMMARYThe Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the hotel. All phone calls are answered with a warm welcome and answer any guest questions, anticipate their wants and needs and resolve guest problems. Ensure guest’s...

Key Accountabilities ▪ Respond to Service Desk calls and emails in line with SLA terms.▪ Log and provide first-level online support for tickets using ITSM application.▪ Escalate unresolved tickets to second-level support teams and monitor all open tickets.▪ Close resolved tickets using ITSM application.▪ Schedule preventive maintenance for the...

The job posting is outdated and position may be filledA new role has come up with a large and well-known firm based in the UAE. Our client is recruiting for a well-experiencedIT Helpdesk Support Analystinterested in working in a standalone role, working in a quite demanding work environment. You will primarily be responsible for providing desk stop support -...

The hiring company is into healthcare and biotechnology The role requires 24/7 support on a rotating shift schedule. **Responsibilities** - Ensuring customer satisfaction by appropriately and rightly interacting with them - Managing incidents, service requests and changes adhering strictly to the SLAs on Jira. - Closely manage and follow up any tickets...

Researches and develops solutions for standard software and hardware questions, issues, problems and failures.Maintains a good general knowledge of the MIS environment and the technologies associated with individual computers, workstations, software and associated hardware as well as the Parsons standard workstation configurations.Follows Parsons Policies,...

**Job Number** 24030156 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Abu Dhabi, Nation Tower, Corniche, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Start Your Journey With Us** From the very first...