Ecommerce Manager
7 months ago
**Job Title: E-commerce Manager**
**Location: Deira, Dubai**
**Overview**:
The E-commerce Manager is responsible for driving online revenue growth and maximizing sales opportunities. This role involves developing and implementing strategies to boost online sales, enhance customer acquisition, and optimize the overall sales performance of the e-commerce platform.
**Responsibilities**:
- **Sales Strategy**:
- Develop and implement effective e-commerce sales strategies aligned with company objectives.
- Identify and capitalize on opportunities to increase online sales and market share.
- **Product Promotion and Marketing**:
- Collaborate with marketing teams to create and execute promotional campaigns.
- Ensure effective product marketing and positioning to drive sales.
- **Customer Relationship Management**:
- Implement strategies to enhance customer loyalty, retention, and satisfaction.
- Monitor customer feedback and address any issues to improve the overall customer experience.
- **Sales Analytics**:
- Utilize analytics tools to track and analyze sales performance, customer behavior, and market trends.
- Generate regular reports to assess the effectiveness of sales strategies and identify areas for improvement.
- **Collaboration with Cross-functional Teams**:
- Work closely with marketing, product development, and customer service teams to align sales efforts with overall business goals.
- Communicate effectively to ensure a coordinated approach across departments.
- **Competitor Analysis**:
- Stay informed about industry trends and monitor competitor activities in the e-commerce space.
- Adjust sales strategies based on market dynamics and competitive landscape.
- **E-commerce Platform Optimization**:
- Collaborate with the technical team to optimize the e-commerce platform for sales conversion.
- Identify and address any technical issues that may impact sales performance.
- **Budget Management**:
- Contribute to the development and management of the sales budget, ensuring effective resource allocation.
**Qualifications**:
- Bachelor's degree in Business, Sales, Marketing, or a related field.
- Proven 3-5 years of experience in e-commerce management in the Middle East & Africa, preferably in a managerial role.
- Analytical mindset with the ability to interpret sales data.
- Excellent communication and negotiation skills.
- Familiarity with e-commerce platforms, sales technologies, and digital marketing strategies.
- Results-oriented and customer-focused.
The E-commerce Sales Specialist is a key contributor to the online sales success of the company, requiring strategic thinking, analytical skills, and a focus on achieving measurable results without direct team management responsibilities.
Application Question(s):
- Which countries in the Middle East you are supporting?
- Which countries in Africa you are supporting?
- What is your notice period?
**Experience**:
- Ecommerce: 3 years (required)
- Middle East: 3 years (required)
- Africa: 3 years (required)
Ability to Commute:
- Dubai (required)
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