Manager - Sales & Marketing (Shipping Background)
7 months ago
**Job Overview**:
**Responsibilities**:
- **Customer Relationship Management**:
- Conduct regular visits to customers to strengthen relationships and address their needs.
- Monitor and enhance Customer Service standards to ensure a high level of customer satisfaction.
- **Business Development and Relations**:
- Lead business development efforts to identify new opportunities and expand market presence.
- Establish and nurture strong business relations with clients, partners, and stakeholders.
- **Business Monitoring**:
- Oversee the day-to-day business operations, tenders, and contracts.
- Conduct regular reviews of business performance and provide insightful reports to the senior management team.
- Identify areas for improvement and implement strategies to enhance overall business efficiency.
- **Performance Review**:
- Conduct monthly performance reviews to evaluate the effectiveness of sales and marketing strategies.
- Collaborate with the sales team to set and achieve targets, ensuring alignment with overall company objectives.
- Generate detailed performance reports for senior management.
- **Standard Operating Procedures (SOPs)**:
- Develop and maintain standardized operating procedures for sales and marketing activities.
- Ensure compliance with established SOPs and implement necessary revisions for continuous improvement.
- **Overseas Loading Monitoring**:
- Supervise and monitor overseas loading operations from various ports.
- Collaborate with logistics and operations teams to streamline loading processes and resolve any issues that may arise.
Qualifications and Skills:
- Minimum of 10 years of experience in sales and marketing, with a focus on the shipping industry.
- Proven track record in business development and customer relationship management.
- Strong understanding of tendering processes, contract management, and business operations.
- Excellent analytical and reporting skills.
- Familiarity with international shipping regulations and procedures.
- Effective communication and interpersonal skills.
- Ability to lead and motivate a team to achieve common goals.
- Proficiency in relevant software and tools.
**Salary**: AED12,000.00 - AED15,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Shipping industry: 7 years (preferred)
Ability to Relocate:
- Dubai: Relocate before starting work (required)
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