Manager - Dcs & Airports (It

6 months ago

Sharjah, United Arab Emirates Stallion Full time

Shares responsibility; develops and maintains effective working relationships with business heads, line managers, and ISA teams in the assigned business units to ensure the best services are provided; advises business stakeholders on IT investment decisions.
- Plans, implements, and manages IT budgets and work programs for business units that realize business benefits and best practices in the industry, as well, meet/exceed Air Arabia Group’s expectations. Ensures programs are implemented end-to-end including transition into “business-as-usual”.
- Takes full responsibility for satisfactory completion and periodic review of approved IT projects ensuring deliverables are completed within agreed timescale, cost and budgets.
- 6. Responsible for timely implementation of Departure Control System across the network by liaising with the station and the DCS provider;
- Responsible to coordinate with training department for training arrangement at station for migration to Air Arabia Departure control system;
- Responsible for analysing and deciding the suitable network connectivity and DCS implementation based on the facilities available at the airport;
- Responsible to Liaise with various government authorities to ensure the DCS is tested, certified and complied with all Government requirements such as APP, APIS, AQQ etc for various countries;
- Responsible to ensure that all stations (including manual stations) are complied with applicable governments requirements such as APP, APIS, AQQ...etc and direct/guide for corrective actions if needed;
- Responsible to attend various Regulatory/non-regulatory meetings/conferences on behalf of AirArabia; Support outstations and act as a focal point of contact for Departure Control
- System issues and facilitate in submitting APP/APIS messages through web portals for NON DCS stations.
- Responsible for designing, implementing and maintaining boarding pass and baggage PECTAB as required by Air Arabia or station as per the SGHA.
- Responsible to maintain, update and manage Aircraft Database in the DCS as per the applicable AHM560/565 for Air Arabia and all handled carriers and get approval from respective carriers before activating in DCS;
- Identifying and reporting all occurrences, hazards, operational irregularities, unsafe conditions or practices in a timely manner and be familiar with company SMS policy.
- Any other administrative or operational functions in the scope of ground operations that may assigned by Head of Ground Operations.
- Collaborates with Stakeholders to carry out analysis and feasibility studies and recommend changes on business processes through improvements in information systems.
- Provides effective leadership to the project team and regular accurate communication to stakeholders.
- Develops and maintains knowledge in Group business domain; collaborates with technology experts and suppliers to recommend/deliver feasible solutions to business needs in alignment with design and architecture principles and fundamentals approved by the Group.
- Decides on all IT business solutions and requirements for the assigned departments and acts as the sole representative of Air Arabia Group at ISA to address those solutions and requirements and ensure achieving them rightly, timely and cost-effectively.
- Keeps abreast with new innovations in the IT industry to enhance service continuously. Conducts benchmark studies and analysis to stand on best practices in the industry and incorporate those practices within the IT environment to enhance efficiency.
- Partners with ISA teams to achieve and stream standardization in Information Technology areas within Air Arabia Group. Provides support and guidance to cross-functional teams on business requirements to incorporate in IT policies, procedures and performance measures.
- Performs any other additional responsibilities as directed by the HOD/CEO/Head of Ground Operations.

**Requirements (Academic, training, languages, etc.)**
- Bachelor degree in Computer Engineering/ Computer Science/ Technology or equivalent, Masters degree is preferred.
- PMP Certification or other Project or Program Management qualification is preferred.
- Excellent knowledge in Airport work flow and Airline Departure Control System.
- Proficient in Microsoft Office (Expert in Excel and Spreadsheets), Internet, Web Search and Adobe Photoshop.
- Fluent in English Language, Arabic is a plus.

**Work Experience/Other Competencies**
- 8+ years’ experience in Information Technology Management, 4 of which at least in a leading role.
- Experience with Aviation/Airline industry is essential, low cost airlines is a plus.
- Has worked/ capable of working on DCS systems and software packages. Familiar with DCS project management;
- Relationship Management - with complex, senior level stakeholder management, leading delivery of business IT solutions, preferably working with external solution providers.
- Expert in planning and delivering business IT so

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