Fleet Operations Manager
7 months ago
As the Fleet Manager for a luxury car rental company in Dubai, you will be responsible for overseeing the management, maintenance, and operation of the prestigious fleet of high-end rental vehicles. You will play a crucial role in ensuring the seamless delivery of exceptional customer experiences while maximizing the profitability and efficiency of the fleet operations.
**Key Responsibilities**:
- Supervise the procurement, allocation, and rotation of luxury vehicles within the rental fleet, ensuring optimal utilization and availability to meet customer demands.
- Develop and implement strategies to expand and diversify the fleet based on market demand, emerging trends, and customer preferences.
- Monitor vehicle performance, including maintenance schedules, fuel efficiency, and depreciation, and implement proactive measures to maintain fleet quality and value.
- Coordinate routine maintenance schedules and repairs for all vehicles in the fleet, collaborating with service providers and internal technicians to ensure timely and efficient servicing.
- Work closely with the customer service team to fulfill customer reservations, requests, and inquiries regarding specific vehicle models, features, and availability.
- Ensure that all rental vehicles are meticulously cleaned, sanitized, and presented to customers in pristine condition, adhering to brand standards and quality expectation.
- Ensure compliance with local regulations, licensing requirements, and safety standards governing vehicle rentals and transportation services in Dubai.
**Requirements**:
- Previous experience in fleet management, within the luxury car rental industry.
- Deep knowledge of luxury car brands, models, features, and performance specifications.
- Strong leadership and team management skills, with the ability to motivate and empower a diverse team of rental associates and technicians.
- Excellent communication and interpersonal skills, with a customer-centric approach to service delivery.
- Proficiency in fleet management software, rental reservation systems, and GPS tracking technologies.
- Analytical mindset with the ability to interpret data, analyze trends, and make data-driven decisions to optimize fleet operations.
- Valid UAE driver's license and clean driving record.
- Familiarity with local regulations and licensing requirements for vehicle rentals in Dubai.
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