Operations Manager

2 weeks ago


Fujairah, United Arab Emirates 3d Bites Restaurant Full time

Location: Dibba Al Fujairah

We are seeking a skilled and experienced Operations Manager to oversee the daily operations of our restaurant.

**Responsibilities**:

- Manage and oversee all aspects of restaurant operations, including but not limited to staffing, inventory management, customer service, and financial performance.
- Develop and implement operational policies, procedures, and systems to streamline processes and enhance efficiency.
- Hire, train, and supervise staff members, ensuring they adhere to company standards and provide exceptional service to guests.
- Monitor food quality, presentation, and portion control to maintain high standards and ensure guest satisfaction.
- Oversee inventory management, including ordering supplies, controlling costs, and minimizing waste.
- Collaborate with the kitchen team to develop and update menus, ensuring they align with market trends and guest preferences.
- Monitor financial performance, analyze sales and expenses, and implement strategies to maximize profitability.
- Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to their satisfaction.
- Ensure compliance with health, safety, and sanitation standards at all times.

**Requirements**:

- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
- Proven experience in restaurant management, with a minimum of 2 years in a managerial role.
- Strong leadership skills with the ability to motivate and mentor team members.


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