Helpdesk Executive

Job Responsibilities: - Manage MS Office, and IT hardware, software, and network infrastructure. - Ensure data backup, security, and user support. - Oversee vendor management, IT policy development, and budget planning. - Provide IT planning and technology recommendations for business objectives Qualifications: - 3 - 4 years experience in IT helpdesk...

**Job Summary**: - Handle employee queries related to hardware and software and ensure they are solved by the in-house IT team or the IT service vendors - Ensure all the hardware and software used is in working order and provide end user support on hardware and software issues - Monitor the Communications systems including video conference and...

Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow-up till closure within agreed SLA. - Correctly logging incidents and faults, categorizing and prioritizing them in line with team procedures. - Resolving basic Calls / request of information on Phone at First Pickup - Call Monitoring and escalation. Escalate tickets...

**Job Summary**: **Roles & Responsibilities**: - Handle employee queries related to hardware and software and ensure they are solved by the in-house IT team or the IT service vendors - Ensure all the hardware and software used is in working order and provide end user support on hardware and software issues - Monitor the Communications systems including...

Job Purpose: Support the Emirates Holidays team to develop innovative products, which generate demand and high levels of conversion. Provide actionable research findings to meet the needs of the changing marketplace Job Outline: - Assist product manager in the planning, implementation and execution of product initiatives in line with the key goals and...

Support the overall administration of CAFM System. - Supports in the generation of Reports and facilitates distribution with the requestor - Assists in Training Helpdesk Operators and other users. - Perform creation and unlocking of CAFM accounts - Support in recording CAFM license subscriptions, ensuring accurate recording of licenses issued to end users. -...

**Job Type**: Full-time **Job Location**: Dubai **Education**: Bachelors **Requirements**: - IT Certifications: Microsoft, Cisco, Linux (preferred) - Reliably commute or planning to relocate before starting work (required) - Proven work experience as a Technical Support Engineer or Desktop Support Engineer role, preferably in the healthcare industry. -...

**Job Description for Receptionist**: - Greet and welcome clients/guests and connect them to concerned person. - Daily general works (Replying to mails from clients, colleagues, Adhoc works related follow-up, AMC projects related follow-up, etc. - Helpdesk Hotline (24x7) - After office hours - Requesting/follow-ups for Materials procurement for execution of...

**Responsibilities**: - Provide expert helpdesk support for both Windows and Mac laptops, ensuring optimal performance. - Resolve technical issues and troubleshoot problems related to hardware, software, and network systems. - Assist in software and hardware installations, ensuring seamless integration with existing systems. - Document and maintain records...

What You'll Do - Organizing, scheduling, and managing the coordinated tasks of the Facilities team in respect of planned and reactive maintenance work. - Ensuring all tasks are correctly logged on the Maintenance Helpdesk and managed to successful completion, either through the direct action of the team or through engagement with 3rd party contractors. -...

Key Responsibilities and Duties: Customer Service & phone skills - Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service. - Responding efficiently and accurately to customers, providing possible solutions, and ensuring that customers feel supported and valued. - Follow communication...

**Responsibilities** - Conduct Meeting with Owners Association Management and residents - Residents’ contractor/Fit out vendor site induction coordination. Move-in and Move out coordination - Experience launching community initiatives - Maintain verbal and written communication with the client and residents - Provide technical support and advice to the...

Job Description The Chief Surveyor will drive operational excellence and advise on survey best practice throughout the project lifecycle within our Marine business. Working closely with internal stakeholders, and with a focus on geo-data acquisition and innovation, the Chief Surveyor will develop and manage our survey competency and capability in line with...

Team Lead - Claims Advisory (Dubai) **Company**: MMC Corporate **Description**: **What can you expect**: - Receive client complaints on delays in approvals for the medicines, and treatment procedures and coordinate with the Insurer to assist members by expediting the approval of treatments. - Circulate monthly network updates and general circulars related...

**Job Summary**: Support the group admin teams for integrity in business. Manage day to day and periodical operations in Tiffany Tower. Oversee various activities that keep a business up and running. Ensure that the working environment is safe and accommodating for the workforce members. Be the front face of Corporate Workplace for all types of...

**Key Responsibilities and Duties**: **Customer Service & phone skills** - Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service. - Responding efficiently and accurately to customers, providing possible solutions, and ensuring that customers feel supported and valued. - Follow...

**Key Responsibilities and Duties**: - Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the service. - Responding efficiently and accurately to customers, providing possible solutions, and ensuring that customers feel supported and valued. - Follow communication procedures, guidelines and...

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry._ - We offer you a flexible and dynamic environment with...

**Job Purpose**: To support the Receptionist/FC in managing the client reception, workspace, administration, maintenance, and event coordination, in a very professional and efficient manner, delivering utmost customer service. **Key Responsibilities**: - Ensure the Reception is covered without fail during working hours. - Ensure calls are dealt with in a...

Our client is looking for a **Customer Service Representative**, responsible for interacting with customers over call to provide the basic or necessary information in response to routine inquiries about products and services. Check to ensure that appropriate changes were made to resolve customers' problems. Must be able to manage large amounts of incoming...