Office Admin Assistant Call Attendant

3 weeks ago


Abu Dhabi, United Arab Emirates AL FALAH FACILITY MANAGEMENT Full time

Job position: Accountant

CANDIDATE REQUIREMENTS:

- Bachelor's degree in commerce or related
- Experience: 1 to 3 years
- Experience in MS office, other ERP software, etc
- Good verbal and written communication skills.
- Fluent in English and Hindi preferrable.
- Readily available in UAE.

JOB RESPONSIBILITIES:

- **Complaint Handling and Coordination**:

- Receive and log tenant complaints related to apartments, shops, and offices.
- Accurately record complaint details in the company’s software system.
- Forward complaints to the relevant teams and follow up to ensure timely resolution.
- Communicate status updates to tenants regarding their complaints.
- **Administrative and Office Support**:

- Assist with day-to-day administrative tasks, including correspondence, scheduling, and documentation.
- Organize and maintain office files, records, and supplies.
- Support the team in planning and coordinating meetings, events, and appointments.
- **Data Entry and Documentation**:

- Enter bills, expenses, and other financial data accurately into the company’s software.
- Maintain up-to-date and accurate logs of transactions, records, and other office-related information.
- Prepare, organize, and update reports and documentation for internal and external use.
- **Quotation and Supplier Management**:

- Draft and prepare quotations for clients based on management directives.
- Identify and liaise with suppliers for required products or services.
- Obtain and compare pricing from suppliers to assist in decision-making.
- Maintain a database of reliable suppliers and track purchase orders and deliveries.
- **Support for Site Staff Coordination**:

- Communicate with site staff to track progress on tasks and address any operational issues.
- Ensure site staff receive necessary updates, instructions, and resources for their duties.
- Act as a communication link between the office, site staff, and management.
- **Customer Service**:

- Address customer inquiries and complaints promptly and professionally.
- Maintain positive and professional relationships with tenants, clients, and stakeholders.
- Provide timely updates to customers regarding the status of their requests or concerns.
- **Software and Reporting**:

- Use the company’s software to manage complaints, expenses, and data effectively.
- Generate reports on complaints, expenses, quotations, and supplier activities for management review.
- Identify trends or recurring issues and escalate them to the appropriate departments.
- **General Office Support**:

- Assist in ensuring the office operates smoothly by taking on various support tasks as required.
- Coordinate with different departments to provide administrative assistance when needed.
- Participate in initiatives to improve office efficiency and processes.
- **Miscellaneous Tasks**:

- Handle ad-hoc responsibilities and projects as assigned by management.
- Provide flexible support for all office-related activities to ensure smooth operations.

Job Location: Abu Dhabi

Please contact +971509751098

**Job Types**: Full-time, Permanent

Pay: AED2,000.00 - AED2,500.00 per month


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