IT Admin Assistant

4 months ago


Abu Dhabi, United Arab Emirates Abu Dhabi Trading Full time

**JOB PURPOSE**

Responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner.

**KEY ACCOUNTABILITIES**

Admin Support:

- Provide administrative assistance to the IT department.
- Maintain accurate records of IT inventory and assets.
- Assist in coordinating IT related events and activities.
- Answer all incoming calls and handle caller’s inquiries.
- To maintain and update all documents and keep orderly complete and categorize for easy accessibility to specific records (electronic and manual).
- Support with regards to inquiries and quotations.
- Responds to users requests for information and assists in problem resolution.
- Perform other related work assigned from time to time.

Ticketing System:

- Manage and respond to IT support tickets promptly.
- Ensure timely resolutions of users concerns.
- Perform issues tracking and initiate escalation procedures as required.
- Ensure that all problems are logged.

Asset Management:

- Oversee the tracking and management of IT assets.
- Conduct regular audits to maintain accuracy in asset records.
- Maintain an adequate inventory of office supplies through receiving and distributing communications, maintaining office supplies and equipment.

**Salary**: AED2,800.00 - AED3,000.00 per month

Application Question(s):

- Are you in UAE and what would be your availability to start with us?
- What is your expected Gross Monthly Salary in UAE Dirham?

**Experience**:

- administrative assistant: 1 year (preferred)

Ability to Commute:

- Abu Dhabi (required)

Ability to Relocate:

- Abu Dhabi: Relocate before starting work (required)


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