Customer Issue Resolution

Resolution IT are a global managed services provider supporting a range of clients across many industries including financial services, professional services and much more. We are seeking are seeking an experienced IT professional to join the team as **Technical Services Manager** in our Dubai team. This is an exciting role which combines leadership, client...

Serve as the primary point of contact for all tenants, developing and maintaining strong, positive relationships. - Address and resolve tenant complaints promptly and effectively, ensuring high levels of tenant satisfaction. - Proactively engage with tenants through regular communication and outreach to understand their needs and anticipate potential...

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

**Review our website and select one blog or news article that interests you the most. Tell us in your own words why the topic is so important to the IT industry and specifically our clients?** Resolution IT Ltd is a leading specialist outsource provider of innovative IT solutions, support and managed services. We believe it’s good to be different, which...

1. Must have minimum 4 years experience in resolving customer complaints 2.Must have Automobile industry experience 3.Good telephone etiquettes 4.Having Engineering or Diploma in automobile would be an added advantage for this position 5.Available in UAE for a face to face interview 6.Available to Join immediately 7.Willing to work under tight...

RoomyFinder, a leading online platform for rental property listings, is seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative at RoomyFinder, you will be responsible for delivering exceptional service to our users, helping them with their inquiries, and resolving any...

Job Title: Customer Service Representative Job Overview: As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to clients, customers, or end-users. Your primary goal is to address inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving...

The role of **a Customer Service Executive** in the technology sector involves providing support and assistance to customers who are using or encountering issues with the company's products or services. Here's a detailed job description for such a position: 2**. Technical Assistance**: Offering technical support to customers who are experiencing issues with...

Key Responsibilities: Customer Interaction: Address customer concerns and resolve complaints effectively while maintaining a positive image. Problem Resolution: Troubleshoot customer issues, ensuring timely resolution. Escalate complex problems to relevant teams and follow up to ensure resolution. Product/Service Knowledge: Stay updated on company...

A **Forex Customer Support Specialist **(or **Forex Customer Service Specialist**) plays a critical role in providing support and assistance to clients who trade in the foreign exchange (Forex) market. Below is an overview of the responsibilities, skills, and qualifications typically associated with this role **Primary Responsibilities**: - Resolve product...

We are currently seeking a dynamic and customer-focused Customer Service Executive to join our team. As a Customer Service Executive, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction. **Responsibilities**: - Handle customer complaints and resolve issues promptly and...

Job Title: Customer Service Representative. Job Overview: The Customer Service Representative (CSR) is responsible for ensuring customer satisfaction by providing exceptional service and support. This role involves addressing customer inquiries, handling complaints, managing service issues, and ensuring the timely and accurate delivery of goods. The CSR...

ices, and the ability to provide exceptional customer service in the digital realm. **Key Responsibilities**: **Social Media Engagement**:Monitor and promptly respond to customer inquiries and comments on social media platforms. Foster positive interactions by engaging with customers in a professional and friendly manner. Address customer concerns, provide...

Service customers seeking assistance with pre-order inquiries such as product information, marketing campaigns and identify leads to upsell by utilizing our online customer service platform. - Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back-order inquiries, problem resolution, and...

Service customers seeking assistance with pre-order inquiries such as product information, marketing campaigns and identify leads to upsell by utilizing our online customer service platform. - Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back-order inquiries, problem resolution, and...

**Customer Service Representative**: We're seeking a Customer Service Representative to join our dynamic team and help enhance customer experiences. **Key Responsibilities**: Assist customers with product information, order status, and service-related queries. Nurture leads and qualify them as potential clients, acting as the first point of contact in the...

**Responsibilities**: - Provide accurate information and assistance to customers regarding product features, pricing, availability, order status, billing inquiries, and general support. - Identify and assess customers' needs to ensure prompt resolution of issues and inquiries. - Escalate complex or unresolved issues to appropriate departments or supervisors...

**Responsibilities**: - Provide accurate information and assistance to customers regarding product features, pricing, availability, order status, billing inquiries, and general support. - Identify and assess customers' needs to ensure prompt resolution of issues and inquiries. - Escalate complex or unresolved issues to appropriate departments or supervisors...

**Issue Resolution**: Investigate and resolve customer complaints and issues promptly and effectively. Escalate complex problems to the appropriate department or management for resolution when necessary. - **Relationship Management**: Build and maintain strong relationships with customers by demonstrating empathy, understanding their needs, and providing...

**Key Responsibilities**: **Customer Interaction**: - Answer incoming calls and respond to customer inquiries professionally and courteously. **Issue Resolution**: - Resolve customer issues and complaints by identifying the problem, researching solutions, and providing appropriate resolutions. - Escalate complex issues to higher-level support or...