Program Secretary

**SUMMARY OF FUNCTIONS**:

- Perform a range of basic office support activities for a unit/department, such as answering phones and directing calls,
- Respond to inquiries and perform routine clerical, data entry, and/or word processing work as assigned.

**ESSENTIAL DUTIES & RESPONSIBILITIES**:

- Answer telephones, route calls, take messages, and provide general information; greet and direct visitors; answer routine inquiries; maintain log of inquiries as required.
- Open and route incoming mail; distribute correspondence and other material to department staff/faculty.
- Perform a variety of routine typing assignments as appropriate to the position;
- May operate a personal computer to draft basic correspondence, enter data, and print letters, labels, reports, and/or other materials; type and mail form letters.
- Copy and/or duplicate materials as requested; may oversee day-to-day operation of copy machine.
- Establish, maintain, process, and/or updates files, records, and/or other documents.
- May perform specialized services of a routine clerical/administrative nature in strict accordance with established procedural guidelines, as appropriate to the position.
- May schedule or assist in scheduling appointments, meetings, and/or conferences, as appropriate to the position.
- May order, stock, and distribute office supplies.
- May run various routine errands, as required, for the unit/department.
- Perform miscellaneous job-related duties as assigned.

**SUPERVISION**:

- **Report to**: Coordinator of General Education Program
- **Subordinates**: N/A

**QUALIFICATIONS & EXPERIENCE**:
A current AU student

**KNOWLEDGE & SKILLS**:

- Ability to understand and follow specific instructions and procedures.
- Ability to prepare and print routine correspondence, labels, and/or other basic written material.
- Skill in the use of operating basic office equipment.
- Record maintenance skills.
- Receptionist skills.
- Ability to maintain calendars and schedule appointments.
- Word processing and/or data entry skills.

**WORKING CONDITIONS**:

- Work is normally performed in a typical interior/office work environment.
- No or very limited physical effort required.
- No or very limited exposure to physical risk.

**Job Type**: Part-time