Current jobs related to Customer Relationship Officer - UAE - Emirates NBD

  • Customer Relationship Officer

    3 months ago

    UAE, United Arab Emirates Emirates Islamic Full time

    **Company Introduction** Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89...

  • Customer Relationship Officer

    4 months ago

    UAE, United Arab Emirates Talent Pal Full time

    **Company Introduction** Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89...

  • Customer Relationship Manager

    5 days ago

    UAE, United Arab Emirates Elcome Full time

    **Key Responsibility Area (KRA)**: - Build and improve relationships with customers, key suppliers, and manufacturers. - Review company practices to ensure clients get maximum satisfaction from their purchases. - Identify potential opportunities and inform the sales team to follow-up. - Help sales team up-sell or cross-sell services and products. - Study...

  • Customer Relationship Manager

    5 days ago

    UAE, United Arab Emirates The Expert House LLC Full time

    **Industry - Real Estate | Function - Sales** **Job Purpose** - Responsible for proactively market and promote completed and off-plan properties to existing clients and potential investors globally. An aggressive Sales person with an attitude of closing the deals. **Language Required - Chinese, Russian and Italian ONLY** **Functional Accountability -** -...

  • Relationship Officer/sales Officer

    7 months ago

    UAE, United Arab Emirates Disha International Full time

    **Relationship Officer/Sales Officer**: Industry : Banking and Finanace Exp: 5-10 Years Country / Job Location : U.A.E. Salary : AED3000 to AED5000 Academic Qualifcation : Any Graduate Technical Qualifcation : Yes Employment Contract : Long Term

  • Customer Relationship Manager

    7 months ago

    UAE, United Arab Emirates Talent Pal Full time

    Now Hiring: Customer Relationship Manager Location: Dubai - UAE Client Industry: Real Estate **Main Job requirements**: - Minimum 12 years of experience in relevant function. - Real estate background. - Excellent English (both written and spoken) - Age: from 35 to 42. **Main Duties & Responsibilities**: - Dealing with VIP and high profile clients. -...

  • Customer Service Officer

    2 weeks ago

    UAE, United Arab Emirates Air Products Full time

    **Job Description and Qualifications** - Customer Service Officer **Req No.** - 43351BR **Employment Status** - Full Time **Organization** - Global Industrial Gases **Business Sector / Division** - MEET Industrial Gases **Region** - Middle East, Egypt, Turkey (MEET) **Country** - United Arab Emirates

  • Customer Liaison Officer

    3 days ago

    UAE, United Arab Emirates AW Rostamani Full time

    **Customer Liaison Officer** **Description**: - Service product sales ( Tele Sales) - Attend Telephone calls and connect to the respective staff. - Responsible to liaison with customers through phone and validating their requirements and ensuring the flow of information, queries and complaints are dealt within a prompt and professional manner. -...

  • Customer Service Officer

    4 days ago

    UAE, United Arab Emirates Air Products Full time

    MEET-UAE-Any Location **Job Description and Qualifications** - Customer Service Officer **Req No.** - 43351BR **Employment Status** - Full Time **Organization** - Global Industrial Gases **Business Sector / Division** - MEET Industrial Gases **Region** - Middle East, Egypt, Turkey (MEET) **Country** - United Arab Emirates

  • Officer - Customer Engagement

    3 days ago

    UAE, United Arab Emirates DP World Full time

    1. Identify & develop effective relationships with key contacts within customer organizations to ensure maximum leverage for Dubai Trade 2. Continuously contribute towards increasing adoption of e-Services 3. Drive growth strategy focused both on financial gain and customer satisfaction across products 4. Onboarding of new clients and retaining existing...

  • Customer Relations Officer

    2 weeks ago

    UAE, United Arab Emirates The Emirates Group Full time

    Job Purpose: JOB PURPOSE In co-ordination with Customer Relations Manager, ensure all customer complaints are objectively investigated, analysed and responded to, thereby securing the goodwill and retention of the customer and maintaining the image of the business as a service oriented organisation and a trusted business partner. Analyse reports on a monthly...

  • Supplier Relationship Manager

    2 months ago

    UAE, United Arab Emirates Ancient Gaming Full time

    HypeDrop—a brand of Ancient Gaming—is an innovative** mystery box platform** that blends the excitement of online shopping with the thrill of surprise. We collaborate with a diverse range of suppliers **to bring top-tier products to our customers** while ensuring a seamless experience from purchase to delivery. **Your Mission as Supplier Relationship...

  • Relationship Manager

    1 week ago

    UAE, United Arab Emirates Damac Properties Full time

    Achieve allocated sales targets through direct effort. - Meet prospecting targets by ensuring the required number of prospects per day. - Building and maintaining relationships with clients and key personnel within customer companies. - Conducting business reviews to ensure clients are satisfied with their products and services. - Letting customers know...

  • Customer Service Officer

    7 months ago

    UAE, United Arab Emirates Majid Al Futtaim Full time

    Majid Al Futtaim is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City...

  • Relationship Manager

    9 months ago

    UAE, United Arab Emirates Damac Properties Full time

    Achieve allocated sales targets through direct effort or via agents. - Meet prospecting targets by ensuring the required number of prospects per day. - Achieve tele-calling targets in terms of number of connected calls. - Maintain overall activity levels. - Building and maintaining relationships with clients and key personnel within customer companies. -...

  • Relationship Associate Officer

    3 months ago

    UAE, United Arab Emirates Emirates Islamic Full time

    **1. Organization Unit Purpose** The Inbound unit of the contact center handles incoming calls from customers of the bank and answers queries and complaints. **2. Job Purpose** To answer phones to respond to general customer inquiries, requests and complaints. Project a professional company image through phone interaction. **3. Job Responsibilities** -...

  • Relationship Manager

    1 week ago

    UAE, United Arab Emirates Damac Properties Full time

    **Roles & Responsibilities**: - Achieve allocated sales targets through direct effort or via agents. - Meet prospecting targets by ensuring the required number of prospects per day. - Achieve tele-calling targets in terms of number of connected calls. - Maintain overall activity levels. - Building and maintaining relationships with clients and key personnel...

  • Customer Success Manager

    2 months ago

    UAE, United Arab Emirates ORBCOMM Full time

    **Join Us as Customer Success Manager (CSM)!** Join our team as a Customer Success Manager and take the lead in driving customer satisfaction and retention. In this pivotal role, you'll build and nurture strong relationships with clients, ensuring they achieve maximum value from our solutions. You'll collaborate with cross-functional teams, develop tailored...

  • Relationship Manager

    1 week ago

    UAE, United Arab Emirates Damac Properties Full time

    **Roles & Responsibilities**: - Achieve allocated sales targets through direct effort or via agents. - Meet prospecting targets by ensuring the required number of prospects per day. - Achieve tele-calling targets in terms of number of connected calls. - Maintain overall activity levels. - Building and maintaining relationships with clients and key personnel...

  • Relationship Manager

    7 months ago

    UAE, United Arab Emirates Damac Properties Full time

    Functional Accountabilities: - Achieve allocated sales targets through direct effort or via agents. - Meet prospecting targets by ensuring the required number of prospects per day. - Achieve tele-calling targets in terms of number of connected calls. - Maintain overall activity levels. - Building and maintaining relationships with clients and key personnel...

Customer Relationship Officer

4 months ago

UAE, United Arab Emirates Emirates NBD Full time

**Company Introduction**

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.

At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.

We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate **Liv, **the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

**“In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family **”

**Preferably UAE Nationals
**Job Overview**

**As Customer Relationship Officer at Emirates NBD, your role is**

To provide consistently an excellent service to all Priority Banking customers for their banking needs. The objective is to improve customer profitability and loyalty to the bank through such service.

**Responsibilities**
- To be accountable for client satisfaction and service quality levels at the branch by ensuring clients’ expectations are met consistently.
- Take full responsibility and ownership for Priority Banking customer service at the branch.
- Avoid any staff complaints from customers as it affects the overall segment performance
- TTs requests, FDs Requests and Account Maintenance requests - to be validated and tracked in track BPM
- Account Opening - check for completeness of documentation and tracking in track soft
- Liaising with compliance and various other departments for following up and submission of documents or relevant matte
- Action and Review of CRM cases assigned to Priority Banking CentersSet and track sales account targets

**To be successful in this role, you will need the following skills and experience **
- University Degree in Business or Finance
- 1-2 years of work experience, preferably in a processing/back office/Customer Services function within the BankExperience in Finacle, Fin One, MS Excel and MS office

**What we offer you**
- Competitive salary package
- Market-leading incentives
- Strong emphasis on work-life balance and wellbeing across the bank
- World-class Learning & Development platform and career development
- Generous annual leave entitlement and Private HealthcarePreferential banking facilities for employees

**Why Join Us**

We aspire to be an employee’s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, each employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team.