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Client Relationship and Project Coordinator
4 weeks ago
Assisting in developing and systematizing processes, and then personally executing these to ensure that the firm covers all aspects of client services in these investor areas
- Developing, managing and maintaining strong relationships with existing and new clients in conjunction with the appropriate sales person as a unit
- Reporting alleged cases of abuse, neglect and exploitation to Protective Services when appropriate
- Respond timely (same day) to requests by customer for quotes, product orders, product inquiries, technical engineering support and services to ascertain customer needs
- Participate in project design meetings and propose improvements if necessary
- Evaluate potential problems and technical hitches and develop solutions
- Plan and manage team goals, project schedules and new information
- Supervise current projects and coordinate all team members to keep workflow on track
- Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored
- Communicate with clients to identify and define project requirements, scope and objectives
- Adhere to budget by monitoring expenses and implementing cost-saving measures