Customer Implementation Manager

7 months ago


Dubai, United Arab Emirates Talent Pal Full time

**Position Purpose**:
Taking our new customers on a transformation journey. Engage at strategic levels. Focus on benefit realization.
Lead new customer implementations at a high complexity level, extensive geographical scope, large business scale and impact, bridging the sales and operational activities, to ensure smooth transition of new or additional business into the Maersk organization.
Ensure that customer’s needs and expectations are met throughout the implementation phase and start of service.
Act as a facilitator for the review of existing accounts and operational processes in order to identify & recommend opportunities for improvement and business optimization.
Engage pro-actively in the sales process for commercial opportunities to act both as a sales differentiator and a safe-guard on operational viability of the solutions sold.


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