Implementation Manager
7 months ago
**This is Adyen**
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
**Implementation Manager**
Adyen is looking for Implementation Manager with a solid understanding of and hands-on experience with technology, integration design, project management and a strong merchant focus.
As Junior Implementation Manager, you are the key contact for our merchant's technical teams in helping them design, build, test and launch their integrations with Adyen's platform and ensure a stellar merchant experience throughout the project. Junior Implementation Managers work on projects ranging from payments for Point of Sale (POS), marketplace and e-commerce, as well as card issuing programs. As experts on both the technical aspects of our products and the merchant's business requirements, you're a key player in ensuring a smooth merchant experience and a continuous feedback loop to our product teams.
This position is based in Dubai and experience in a tech company is a definite plus.
**What you'll do**
- Integration design: your experience as technical consultant allows you to help our merchants during their integration with Adyen, ensuring the technical integrity and quality of their integration to ours.
- Project management: you will work closely with the merchant and the various Adyen teams to guarantee a high quality project delivery.
- Consultation: you will provide consultation to our merchants on how to optimize payments using the Adyen platform. Key focus areas will be around the checkout experience, payment authentication, omni-channel payments, platform onboarding, or state-of-the-art innovative payment solutions
- Collaborate with Developers and Product Managers to provide continuous feedback to further improve our platform.
**Who you are**
- 2- 3+ years of experience in a technical role. You don't have to be a seasoned developer but you have no issues differentiating a front-end from a back-end solution, distinguishing JSON from SOAP or telling apart Javascript and Java.
- Development: Experience with Web APIs and software development is a must. You're not afraid to fire up Postman or write some code to interact with our API interfaces.
- Ability to wow prospects with the technical capabilities and design of software products and have a strong ability to translate technical jargon into clear business benefit;
- Able to come up with and clearly communicate very pragmatic and practical solutions to immensely complex integration problems.
- Excellent communication skills; Fluency in English is required for this position.
**Our Diversity, Equity and Inclusion commitments**
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen.
**What's next?**
This role is based out of our Dubai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
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