Cx Manager

*** **BUSINESS DEVELOPMENT - Design and implement the CX sector strategy ensuring financial performance delivered in line with budget requirements - Lead and drive new business development; entire sales cycle from opportunity identification and prospecting to deal close - Lead, design, coordinate and deliver winning proposals (responding to RFIs/RFQs/RFPs)...

**Job Description**: Are you ready to be at the forefront of revolutionizing the customer experience? The **CX Transformation Manager **has a unique opportunity to shape the future of customer interactions by supporting the development and implementation of customer experience strategies across multiple channels. The position provides the capacity to drive...

**ROLE DESCRIPTION** **_Disclaimer: This role description reflects the general details considered necessary to describe the principal functions of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent in the job._** **_Title: - ** **_Job Category:_** - CX Designer & Project Manager_ -...

Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? Location: Dubai Summary of the Position What is the role about? - Supports strategic customers to identify, understand, and...

Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? What is the role about? - Supports strategic customers to identify, understand, and address business problems through...

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

**Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

**Company Description** CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region. We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security,...

**Whom are we looking for?**: - ** 1-2** **years of relevant experience** in consulting or research & reporting - ** Bachelor's degree** in any field is a must MBA, a relevant Master's degree, or a relevant certificate is a plus - Basic understanding of **design thinking, systems thinking, business analysis, digital transformation, UX, CX, mapping, &...

Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to build a smoke-free future. With huge change, comes great opportunity. So, wherever you join us, you’ll enjoy the freedom dream up and deliver, better, brighter...

**Role**: Oracle CX Sales & Service Cloud Consultant **Location**: Dubai **Duration**: 1-year and Extendable We are looking for **Oracle CX - Sales & Service Cloud** for Aspire systems, Dubai and the deployment will be with one of our leading customers in **Dubai**. Please confirm if you are fine with the JD and share the below details and your...

We are seeking a talented CX/ UCaaS Account Manager with deep experience in onboarding and leading partners specialised in Phone & Contact Center sales. You will have an in-depth knowledge and understanding of the industry and CX market. This role is an individual contributor position that will execute on the identification, recruitment, on-boarding of...

We are seeking a dedicated and personable Concierge - CX Officer to join our team. In this role, you will be the face of our company, ensuring that all clients and visitors receive the highest level of service. You will be responsible for managing day-to-day customer interactions, addressing inquiries, and enhancing the overall customer experience. **Key...

Conduct daily operations ensuring that work processes are optimally delivered adopting a continuous improvement mindset. - Provide management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests. - Deliver assigned customer experience...

Commercial and CX Graduate Program (Commodities) - March 2025 - Russian Speaker **About the Role**: **Grade Level (for internal use)**: 09 **The Role**: The Commodity Insights Commercial and CX Graduate Program journey begins with an intensive 5-week onboarding in our London office. The 3-months thereafter will be part of the EMEA Client Services Team,...

Launched in 2019, BAM Management US Holdings Inc. d/b/a Binance.US ("Binance.US") is the fastest growing and most integrated digital asset marketplace in the United States, powered by matching engine and wallet technologies license from the world's largest cryptocurrency exchange - Binance. Our mission is to provide liquidity, transparency, and efficiency to...

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details Account Manager CX - UAE We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding...

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details Account Manager CX - UAE We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding...

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details - Account Manager CX - UAE - We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding...

Customer Experience Manager An enthusiastic and dedicated customer experience expert is required to enhance customer experiences, track all points of customer engagement, address customer service failures, and identify ways to improve customer services. To ensure success one should exhibit in-depth knowledge of customer engagement channels and experience...