Front Office Supervisor
7 months ago
Supporting, training, and supervising front office staff.
- Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
- Handling customer complaints and special requests.
- Scheduling staff shifts and managing other HR-related tasks.
- Maintaining an orderly appearance throughout the reception area.
- Monitoring stock and ordering office supplies, including stationery and information leaflets.
- Preparing monthly management reports on customer feedback, bookings, and cancellations.
- Managing the departmental budget.
- Updating files and records.
- Enforcing all cash-handling, checking, and credit procedures.
**Requirements**:
- Diploma in Hotel management/Degree.
- Client services or management experience.
- Great interpersonal and communication skills.
- Excellent problem-solving skills.
- Basic accounting skills.
- The ability to remain positive and focused in a fast-paced environment.
- Good time management skills.
- Great computer skills and the ability to learn new skills quickly.
- A professional appearance.
-
Hotel Front Office Supervisor
5 months ago
Abu Dhabi, United Arab Emirates Nehal Hotel (3 Star) Full time**Position**: Front Office Supervisor - **Location**: Nehal Hotel - **Department**: Front Office - **Employment Type**: Full-time **Responsibilities**: - Oversee the front desk operations and ensure exceptional guest service - Supervise and train front desk staff - Handle guest check-ins and check-outs efficiently - Resolve guest complaints and issues in a...
-
Front Office Supervisor
6 months ago
Abu Dhabi, United Arab Emirates Sofitel Abu Dhabi Corniche Full time**Front Office Supervisor** We are looking for our next Front Office superstar to join our team. We are currently recruiting a full-time Front Office Supervisor. **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent and grow within your...
-
Front Office Supervisor
2 months ago
Abu Dhabi, United Arab Emirates Hilton Full timeFront Office Supervisor (Part-Time, UAE National Only) A Front Office Supervisor (Part-Time, UAE National Only) assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. **What will I be doing?** As Front Office Supervisor...
-
Front Office Supervisor
5 months ago
Abu Hail, United Arab Emirates Sharafi Group Investments Full time1. Ensure Outstanding customer care at all times. 2. Maintains a friendly, cheerful and courteous demeanour at all times. 3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. 4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. 5. Uses suggestive...
-
Front Office Manager
5 months ago
Abu Dhabi, United Arab Emirates Anantara Full time**Company Description** A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Front Office Incharge
5 months ago
Abu Dhabi, United Arab Emirates NMC Healthcare Full timeGeneral - Makes patients and their families feel welcome in the hospital. - Exhibits care and service with empathy. - Provides personalized service by identifying regular patients, greeting patients by name and maintains their details. - Maintain the Key Result Areas (KRAs) / Key Performance Indicators (KPIs) related to each section as describing in details...
-
Front Office Supervisor
5 months ago
Abu Dhabi, United Arab Emirates Anantara Full time**Company Description** A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Guest Experience Supervisor
6 months ago
Abu Dhabi, United Arab Emirates Hilton Full timeThe Guest Experience Supervisor will be responsiblefor overseeing the team of Guest Experience Agents, developing and implementing strategies to enhance guest satisfaction, analyzing feedback, and fostering collaboration with other departments. Carries out the assigned tasks to the highest professional standards and in accordance to the directives and...
-
Front Office Manager
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates MARRIOTT International Full timeJob SummaryAs a Front Office Manager at Marriott International, you will be responsible for administering front office functions and supervising staff on a daily basis. This includes directing and working with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. You will also ensure guest and employee...
-
Front Office Clerk
5 months ago
Abu Dhabi, United Arab Emirates Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Front Office Host
2 months ago
Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full timeSummary You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office is responsible to contribute to the smooth and efficient running of the Front Office department within the Rooms Division. **Qualifications**: Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2...
-
Assistant Manager
6 months ago
Abu Dhabi, United Arab Emirates Park Hyatt Abu Dhabi Full timeSummary - The Assistant Manager - Front Office will have oversight of the front office agents, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling. This position reports to the Assistant Front Office Manager. **Qualifications**: - A true desire to satisfy the needs...
-
Front Office Coordinator
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ManpowerGroup Middle East Full timeKey Responsibilities:We are seeking a highly organized and detail-oriented Front Office Coordinator to provide administrative support to our team. The ideal candidate will have a Bachelor's Degree or equivalent and additional certification in Office Management.Requirements:Proven experience as a receptionist or in a similar front office role, preferably in a...
-
Assistant Manager
3 weeks ago
Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front...
-
Assistant Manager
5 months ago
Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Assistant Front Office Manager in managing the day-to-day operation of...
-
Guest Services Officer
5 months ago
Abu Dhabi, United Arab Emirates Park Hyatt Abu Dhabi Full timeSummary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and efficient running of the Front Office operations within the Rooms Division. **Qualifications**: Passionate, action oriented and hardworking personalities with a...
-
Front Office Representative
4 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates AccorHotel Full timeJob Summary:We are seeking a skilled Front Office Representative to join our team at AccorHotel. As a key member of our front office team, you will be responsible for delivering exceptional customer service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.Key Responsibilities:Provide warm and welcoming service to guests,...
-
Front Office Supervisor at Holiday Inn Abu Dhabi
6 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About us** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stay brighter, helping them create memories that will last a lifetime. Irresistible smiles are our...
-
Front Office Supervisor
4 months ago
Abu Dhabi, United Arab Emirates Shangri-La Group Full timeInteract with clients andunderstand their needs.Keep Check-In/Check-Outprocess smooth and enjoyable for theguest.Ensure cash handling and creditpolicies/procedures are followed.Maintain ahigh standard of professionalism amongst Front Officecolleagues.Make sure that the departmentremains clean, tidy and presentable at alltimes.Review guest requests and where...
-
Front Office Executive
5 months ago
Abu Dhabi, United Arab Emirates NMC Healthcare Full timeThe Customer Care Executive position is one of great importance as they will be responsible for the patient’s first and ongoing impressions of NMC Royal Women's Hospital. They will be responsible for being the first point of contact for patients upon arrival and during their stay. - Provides, face to face and over the phone, customer care service of the...