Front Office Supervisor

6 months ago


Abu Hail, United Arab Emirates Sharafi Group Investments Full time

1. Ensure Outstanding customer care at all times.

2. Maintains a friendly, cheerful and courteous demeanour at all times.

3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.

4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

5. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.

6. Supervise daily shift process ensuring all team members adhere to standard operating procedures.

7. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.

8. Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.

9. Adhere to company credit limit/ floor limit policies.

10. Allocate rooms to expected arrivals after checking the guests preferences and special requests.

11. Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.

12. Operates the EPBX equipment, including, assisting incoming & outgoing calls, setting wake-up calls, enabling DND(Do Not Disturb) and paging for in-houseguests.

13. Cross Check all billing instructions are correctly updated

Pay: From AED3,500.00 per month

Application Question(s):

- How many years of experience you have as a Front office Supervisor?
- Do you have any Hospitality Experience?



  • Abu Dhabi, United Arab Emirates Nehal Hotel (3 Star) Full time

    **Position**: Front Office Supervisor - **Location**: Nehal Hotel - **Department**: Front Office - **Employment Type**: Full-time **Responsibilities**: - Oversee the front desk operations and ensure exceptional guest service - Supervise and train front desk staff - Handle guest check-ins and check-outs efficiently - Resolve guest complaints and issues in a...

  • Front Desk Officer

    6 months ago


    Abu Hail, United Arab Emirates Canadian Specialist Hospital Full time

    **Job Category**: Non-Medical **Experience**: 2+ Year **Gender Preference**: Any Hiring experienced **“Front Desk Officer”** with a minimum of 2+ years’ experience in a tertiary care hospital. The Front Desk Officer’s (FDO) main responsibilities include providing exceptional client service, maintaining professionalism amidst multitasking, answering...


  • Abu Dhabi, United Arab Emirates Hilton Full time

    Front Office Supervisor (Part-Time, UAE National Only) A Front Office Supervisor (Part-Time, UAE National Only) assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. **What will I be doing?** As Front Office Supervisor...

  • Front Office Agent

    3 months ago


    Abu Hail, United Arab Emirates Sharafi Group Investments Full time

    **Key Responsibilities**: - Greet and welcome guests upon arrival with a friendly and professional demeanor. - Check guests in and out efficiently while handling all related transactions. - Answer guest inquiries and provide information about hotel services, local attractions, and amenities in both Russian and English. - Handle reservations and changes...

  • Front Desk Officer

    3 months ago


    Abu Hail, United Arab Emirates Canadian Specialist Hospital Full time

    **Job Category**: Non-Medical **Experience**: 3+ **Gender Preference**: Any **Key Responsibilities**: - Greet and assist patients in a courteous and professional manner. - Handle patient registration, appointment scheduling, and inquiries. - Process billing, payments, and insurance claims in compliance with hospital protocols. - Ensure accurate...

  • Front Office Manager

    6 months ago


    Abu Dhabi, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Abu Dhabi, United Arab Emirates HG Full time

    Supporting, training, and supervising front office staff. - Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. - Handling customer complaints and special requests. - Scheduling staff shifts and managing other HR-related tasks. - Maintaining an orderly appearance throughout the reception area. -...

  • Front Office Incharge

    7 months ago


    Abu Dhabi, United Arab Emirates NMC Healthcare Full time

    General - Makes patients and their families feel welcome in the hospital. - Exhibits care and service with empathy. - Provides personalized service by identifying regular patients, greeting patients by name and maintains their details. - Maintain the Key Result Areas (KRAs) / Key Performance Indicators (KPIs) related to each section as describing in details...


  • Abu Dhabi, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Front Office Manager

    20 hours ago


    Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full time

    Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the...


  • Abu Dhabi, United Arab Emirates Hilton Full time

    The Guest Experience Supervisor will be responsiblefor overseeing the team of Guest Experience Agents, developing and implementing strategies to enhance guest satisfaction, analyzing feedback, and fostering collaboration with other departments. Carries out the assigned tasks to the highest professional standards and in accordance to the directives and...

  • Front Office Manager

    4 weeks ago


    Abu Dhabi, United Arab Emirates Rosewood Hotel Group Full time

    **General Information**: - Country/Region- United Arab Emirates- Province/City- Abu Dhabi- Location- Rosewood Abu Dhabi- Department- Rooms - Front Office- Job Type- Full-time Permanent- OVERVIEW/BASIC FUNCTION: - Responsible for the management of all front office functions in accordance with hotel standards. Directs implements and maintains a service and...

  • Front Office Clerk

    6 months ago


    Abu Dhabi, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Front Office Host

    3 months ago


    Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full time

    Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office is responsible to contribute to the smooth and efficient running of the Front Office department within the Rooms Division. **Qualifications**: Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2...


  • Abu Hail, United Arab Emirates Canadian Specialist Hospital Full time

    **Job Category**: Non-Medical **Experience**: 4-5 Years **Gender Preference**: Female Hiring experienced **“Corporate Office Receptionist”** with a minimum of 4-5 years experience in a tertiary care hospital. **Experience**: - Previous experience in a receptionist or administrative role for 4-5 years, preferably in a corporate environment. -...

  • Assistant Manager

    7 months ago


    Abu Dhabi, United Arab Emirates Park Hyatt Abu Dhabi Full time

    Summary - The Assistant Manager - Front Office will have oversight of the front office agents, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling. This position reports to the Assistant Front Office Manager. **Qualifications**: - A true desire to satisfy the needs...

  • Front Office Executive

    6 months ago


    Abu Hail, United Arab Emirates Infinia contracting Full time

    Preferred Nationality: Philipine Provides administrative support to ensure efficient office operations. Maintains physical and digital filing systems. Answers phone calls and directs callers to appropriate personnel. Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and...

  • Assistant Manager

    2 months ago


    Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front...

  • Assistant Manager

    6 months ago


    Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Assistant Front Office Manager in managing the day-to-day operation of...

  • Guest Services Officer

    6 months ago


    Abu Dhabi, United Arab Emirates Park Hyatt Abu Dhabi Full time

    Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and efficient running of the Front Office operations within the Rooms Division. **Qualifications**: Passionate, action oriented and hardworking personalities with a...