Front Office Clerk
5 months ago
**Company Description**
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
- To be efficient and professional in dealing with situations involving all aspects of Front Office where the reputation and the image of the property is represented.
- Attend daily shift briefing as directed by the supervisor.
- Be fully aware at all times of the facilities, rates, packages, groups and booking status of the hotel.
- Read and acknowledge all communications updated with VIP guests in house, arrivals, departures, functions and events of the day and ensure a proper handover and take over is carried out between shifts.
- Handle daily trace/follow up reports according to departmental requirements.
- Monitor all the equipments in the area such as consoles, telecommunication equipments are maintained in working order.
- Maintain effective office administrative procedures within the department that will safeguard and detect proper billing procedures, effective monitoring of calls with proper paging system and maintaining records accordingly as per the standards.
- Ascertain all wake - up calls are in order and are completed punctually whenever required.
- To be up-to-date with current information and data of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets & promotion, spa and hotel activities, and other services and facilities.
- Take personal responsibility for maximizing quality levels of product and service, and guest satisfaction. Ensure all issues relating to guest satisfaction are raised, monitored, and followed up on a timely basis.
- Answer the telephone calls within 3 rings in a courteous and a professional manner using the correct procedures for handling calls. Always acknowledge log information.
- Maintain a motivational working environment within the department, and with other colleagues in the resort.
- Be aware of the security, fire, safety and all emergency related procedures.
- Be knowledgeable about local seasonality and events.
- All work related concerns to be communicated immediately to the supervisor and ensure proper follow up is done.
- To provide assistance and friendly gesture to all guest requests and ensure the cycle is complete as per standards.
- To be aware of weather forecast, prayer timings and all general information to be communicated to other departments.
- To attend hotel events, daily shift briefings and training to improve professional skills.
-
Office Clerk
6 months ago
Abu Dhabi, United Arab Emirates Al Madina Agencies & Services Full timeExperience as Office Clerk in Government Sector - Must be Arabic Speaker Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
-
Office Clerk
6 months ago
Abu Dhabi, United Arab Emirates Al Madina Agencies & Services Full timeExperience as Office Clerk in Government Sector - Can speak Arabic Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required)
-
Accounting Clerk
5 months ago
Abu Dhabi, United Arab Emirates Hilton Full timeAccounting Clerk An Accounting Clerk is responsible for completing assigned accounting duties that help in the hotel's continuing effort to deliver outstanding guest service. What will I be doing? The Accounting Clerk will perform activities to support the Finance Department functions. The Accounting Clerk will participate in the development and processes...
-
Accounting Clerk
5 months ago
Abu Dhabi, United Arab Emirates Hilton Full timeAn Accounting Clerk is responsible for completing assigned accounting duties that help in the hotel's continuing effort to deliver outstanding guest service. What will I be doing? The Accounting Clerk will perform activities to support the Finance Department functions. The Accounting Clerk will participate in the development and processes of accurate...
-
Invoicing Clerk
5 months ago
Abu Dhabi, United Arab Emirates E20 Investment Ltd Full time**Job Title: Invoicing Clerk** **Location: Abu Dhabi** **Salary Range: AED 2500 - AED 4000 (Based on Experience)** **About Us: E20 Investment LTD** is a dynamic and growing agricultural investment company based in Abu Dhabi. **Position Overview**:We are currently seeking a detail-oriented and organized Invoicing Clerk to join our finance team. The...
-
Office Clerk
5 months ago
Abu Dhabi, United Arab Emirates First Step corporate services Full timeA person to handle, deliver and arrange documents - Prepare delivery notes - Submit reports to managers **Salary**: From AED1,000.00 per month Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (preferred) **Education**: - Bachelor's (required) **Experience**: - clerk: 1 year (required)
-
Data Entry Clerk
1 month ago
Abu Dhabi, United Arab Emirates UNITED SECURITY GROUP Full timeData entry clerk Minimum 2 years experience in the same position Relevant experience in Microsoft Office Office Rapid typing ability required Graduate **Education**: - Bachelor's (preferred)
-
Office Administrator and Filing Clerk
5 months ago
Abu Dhabi, United Arab Emirates Buyutna Property Management Full timeJob Description: As an Office Administrator and Filing Clerk, you will be responsible for managing administrative tasks and maintaining organized filing systems. Your primary duties will include: Administrative Support: Greeting visitors, answering phone calls, and directing inquiries to the appropriate person or department. Handling incoming and outgoing...
-
Night Manager
5 months ago
Abu Dhabi, United Arab Emirates Park Hyatt Abu Dhabi Full timeSummary Main Duties and Responsibilities: Operational: - Block the morning arrivals and communicate them to Room Service for the amenities - Check today’s pick up and cancelled reservations for HWEB bookings, charge them accordingly and update PMS, also refund the guests credit card. - Check the following reports before roll over and ensure all room...
-
Cost Clerk
5 months ago
Abu Dhabi, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Materials Clerk
1 month ago
Abu Dhabi, United Arab Emirates Andaz Capital Gate Abu Dhabi Full timeSummary You will be responsible to provide an excellent and consistent level of administrative support to your customers. The Materials Clerk is responsible to assist the Materials Manager in the smooth operation and efficient running of the Materials Department while meeting department’s objectives **Qualifications**: - Basic knowledge in...
-
Front Office Manager
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates MARRIOTT International Full timeJob SummaryAs a Front Office Manager at Marriott International, you will be responsible for administering front office functions and supervising staff on a daily basis. This includes directing and working with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. You will also ensure guest and employee...
-
Front Office Host
2 months ago
Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full timeSummary You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office is responsible to contribute to the smooth and efficient running of the Front Office department within the Rooms Division. **Qualifications**: Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2...
-
Front Office Manager
5 months ago
Abu Dhabi, United Arab Emirates Marriott International, Inc Full time**Job Number** 23115492 **Job Category** Rooms & Guest Services Operations **Location** The Westin Abu Dhabi Golf Resort & Spa, Abu Dhabi Golf Club, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...
-
Assistant Manager
6 months ago
Abu Dhabi, United Arab Emirates Park Hyatt Abu Dhabi Full timeSummary - The Assistant Manager - Front Office will have oversight of the front office agents, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling. This position reports to the Assistant Front Office Manager. **Qualifications**: - A true desire to satisfy the needs...
-
Front Office Coordinator
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ManpowerGroup Middle East Full timeKey Responsibilities:We are seeking a highly organized and detail-oriented Front Office Coordinator to provide administrative support to our team. The ideal candidate will have a Bachelor's Degree or equivalent and additional certification in Office Management.Requirements:Proven experience as a receptionist or in a similar front office role, preferably in a...
-
Assistant Manager
2 weeks ago
Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front...
-
Assistant Manager
5 months ago
Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Assistant Front Office Manager in managing the day-to-day operation of...
-
Guest Services Officer
5 months ago
Abu Dhabi, United Arab Emirates Park Hyatt Abu Dhabi Full timeSummary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and efficient running of the Front Office operations within the Rooms Division. **Qualifications**: Passionate, action oriented and hardworking personalities with a...
-
Hotel Front Office Supervisor
5 months ago
Abu Dhabi, United Arab Emirates Nehal Hotel (3 Star) Full time**Position**: Front Office Supervisor - **Location**: Nehal Hotel - **Department**: Front Office - **Employment Type**: Full-time **Responsibilities**: - Oversee the front desk operations and ensure exceptional guest service - Supervise and train front desk staff - Handle guest check-ins and check-outs efficiently - Resolve guest complaints and issues in a...