Bank Telesales Officer

4 days ago


Dubai, United Arab Emirates Ultimate HR Solutions Full time

**Position**:Telesales Officer - Arabic Speaking
- **Industry **:Banking Industry
- **Location **:Dubai
- **Role Purpose**:Participate in the achievement of Tele-calling activitiesassigned to the Telesales Unit.
- **Reports direct to**:Team Leader, Telesales Unit
**Key Accountabilities**
- Execute Tele-calling activities as assigned to the team,
- Enhance ENR / Takaful sales, card activation rates, control customer attrition,
- Ensure minimum requirement of calls are made,
- Ensure compliance with bank policies and procedures,
- Ensuring guidelines are adhered to and call quality is maintained while interacting with clients,
- Support an environment oriented to trust, open communication, creative thinking, and cohesive team effort and
- Ensure deliverables are of the right level of service.

**Requirements**:

- Minimum 3 years in Bank Telesales specialized in Balance Transfer, Cash on Card, Easy Payment Plan sales
- Previous banking experience in similar role
- Fair understanding of product and services provided by the bank
- Understanding of customer relationships
- Good interpersonal & convincing skills
- Basic MS Office skills

**Job Types**: Full-time, Permanent

**Salary**: AED5,000.00 - AED6,000.00 per month

Application Question(s):

- Are you in Dubai?

**Education**:

- Bachelor's (preferred)
**Experience**:

- Bank Telesales: 3 years (preferred)
- Telesales -Easy Payment Plan: 3 years (preferred)
- Telesales - Cash on Card: 3 years (preferred)

**Language**:

- Arabic (preferred)


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