Female Telesales Officer- Banking- Arabic Speaker

1 week ago


Dubai, United Arab Emirates UHRS Full time

**Role Purpose**:Participate in the achievement of Tele-calling activities assigned to the Telesales Unit.

**Key Accountabilities of the role ;**
- Execute Tele-calling activities as assigned to the team,
- Enhance ENR / Takaful sales, card activation rates, control customer attrition,
- Ensure minimum requirement of calls are made
- Ensure compliance with bank policies and procedures,
- Ensuring guidelines are adhered to and call quality is maintained while interacting with clients,
- Support an environment oriented to trust, open communication, creative thinking, and cohesive team effort and
- Ensure deliverables are of the right level of service.
- **Results Required**:

- Ensure that the monthly individual targets assigned by the management are achieved
- Ensure no Fatal Errors are committed
- Positive customer feedback
- Ensure customer queries are resolved within agreed TAT
- Deliver professionalism when dealing with customers and other departments

**Job Types**: Full-time, Permanent

**Salary**: AED5,000.00 - AED6,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you a female ?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Telesales: 2 years (preferred)
- Banking: 2 years (preferred)

**Language**:

- Arabic (preferred)



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