Head of Liabilities
1 day ago
The primary purpose of this unit is to
- Develop and drive the retail liabilities and FX strategies and contribute to the development of the overall Bank strategy
- Anticipate and identify customer needs market opportunities and develop gain approval for and implement segment based strategies for achieving the stated business objectives
- Drive endtoend product development and management to deliver a competitive Sharia compliant products in all Retail segmentsMass Affluent HNWI SME with strong value propositions
- Plan and execute internal and external product and segment campaigns and promotions
**Brief Description**:
Head of Retail Liabilities and FX ensures his Unit performs the required tasks and actively manages and supports all stakeholders in creating strong product suite and exceeding defined targets.
**Detailed Description**:
1. Develop the overall retail liabilities and FX segmentbased strategy to achieve the revenue cost profitability and portfolio targets and the defined longterm vision and aspirations
- Align targets and aspirations with senior management
- Develop the overall Retail Liabilities Strategy and roadmap in line with defined targets and aspirations
- Develop the retail FX Strategy and roadmap in line with defined targets and aspirations
- Present regular updates of achievement against strategy and propose changes when required Identify and implement growth
2. Develop and implement retail liabilities and FX product value propositions for all Consumer segments
- Prepare and continuously enhance the product value proposition for each segment covering
Customer experience
Products and services
Endtoend processes
Distribution channels
Service model
- Support Business Banking liabilities and FX in implementing required initiatives and meeting targets
3. Drive the implementation annual plans for retail liabilities and FX products under own area
- Develop annual plans for all activities related to endtoend product development and management based on the defined strategy
- Agree and manage units budget and targets
4. Review refine develop and launch new products services and business lines to maximize market share revenues and profits in target segments
- Identify product development initiatives based on consumer needs product performance competition and segment trends
- Develop business plans for product development initiatives
- Work closely with other units involved in product developmentTreasury Finance
- Launch approved product development initiatives in a timely manner
- Coordinate required training and monitor product performance against plan
- Ensure endtoend product management and work closely with stakeholders to meet defined objectives
5. Support development and revamp of acquisition service channelsdirect sales branches ebanking
- Identify opportunities and needs in the different channels in articulation with the channel heads
- Monitor channelwise performance and propose improvements to sales activities and incentive structures
- Support implementation of defined development initiatives for each channel
6. Define and implement internal and external campaigns for liabilities and FX products with positive impact in Banks image and profitability
- Recommend and implement campaigns and promotions to be launched according to the plan defined and agree
- Propose and review CLM campaigns with Customer Intelligence team
- Drive negotiation with external partieseg retailers
- Present campaign results to Senior Management
7. Contribute to the overall management of the Bank
- Implement projects assigned to own area in a timely manner
- Codrive implementation of crossselling initiatives in each segment
8. Manage own team with clear performance targets ensuring proper coaching and consequence management
- Assess and coach all team members according to their performance
- Manage all team members in a way to ensure optimum productivity lowest attrition and knowledge development
- StakeholdersTreasury Distribution Tanfeeth etc and GroupManage relationships and support implementation of initiatives
- External parties Manage relationships with external parties such as auto dealers and thirdparty vendors
**Qualifications**
- University degree in relevant field
- MBA in a leading university
- 5 years in Retail banking and a 10 years work experience in Product development and management
- Proven track record in developing and implementing retail product strategies
- Previous relevant experience in other financial institutions areas and geographies
- Outstanding analytical and conceptual skills
- Strong operational and process enhancement knowledge
- Previous experience in managing teams
- Knowledge of Sharia compliant banking
- Outstanding analytical and conceptual skills
- Strong operational and process enhancement knowledge
- Previous experience in managing teams
- Knowledge of Sharia compliant banking
**Primary Location***: United Arab Emirates-Dubai-Eib Head Office, Dubai
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