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Operations Manager

3 months ago

Sharjah, United Arab Emirates 7 Star International Events LLC Full time

**Job Title**: Operations Head - Fabrication and Client Relations

**Position Overview**:
**Key Responsibilities**:

- **Fabrication Operations Management**:

- Oversee the day-to-day operations of the fabrication department, ensuring adherence to project timelines, quality standards, and budgetary constraints.
- Coordinate with internal teams, including designers, craftsmen, and technicians, to ensure seamless execution of fabrication projects.
- Implement best practices and process improvements to optimize efficiency and productivity within the fabrication department.
- Monitor inventory levels, equipment maintenance, and resource allocation to support smooth operations.
- **Client Relationship Management**:

- Act as the primary point of contact for clients, understanding their needs, preferences, and project requirements.
- Build and maintain strong relationships with clients through regular communication, project updates, and timely resolution of issues.
- Provide expert guidance and recommendations to clients, ensuring their satisfaction and fostering long-term partnerships.
- Identify opportunities for upselling or cross-selling additional services to existing clients to drive revenue growth.
- **Project Coordination and Execution**:

- Collaborate with project managers and team members to develop project plans, schedules, and budgets that align with client expectations.
- Monitor project progress, identify potential risks or delays, and implement corrective actions to ensure on-time delivery and quality outcomes.
- Conduct site visits and inspections as needed to assess project requirements, address client concerns, and provide necessary support to the project team.
- Ensure compliance with safety regulations, quality standards, and industry best practices throughout the project lifecycle.
- **Business Development Support**:

- Identify new business opportunities, market trends, and industry insights to inform strategic decision-making and expansion efforts.
- Collaborate with the sales and marketing teams to develop promotional materials, case studies, and client testimonials to showcase the company's capabilities.

**Qualifications and Skills**:

- Bachelor's degree in Engineering, Business Administration, or related field.
- 4-5 years of experience in fabrication operations, preferably in a managerial or leadership role.
- Strong project management skills with the ability to multitask and prioritize competing demands effectively.
- Excellent communication and interpersonal skills, with a proven track record of building and maintaining client relationships.
- Proficiency in MS Office Suite and project management software.
- Valid driver's license and access to a personal vehicle for travel to client sites and project locations.

**Benefits**:

- Competitive salary
- Health insurance
- Retirement plan options
- Paid time off
- Professional development opportunities

**Salary**: AED3,000.00 - AED4,000.00 per month

Application Deadline: 15/04/2024