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IT Operations Manager

2 months ago

Sharjah, Sharjah, United Arab Emirates Carrefour dubai Full time
Job Description

As a key member of the Carrefour Dubai team, the IT Operations Manager will be responsible for overseeing the management of IT staff, ensuring the effective use of technology to drive business growth, and maintaining the highest standards of IT service delivery.

Key Responsibilities
  • IT Staff Management: Recruit, train, and manage a team of IT professionals to ensure they have the skills and knowledge required to deliver exceptional IT services.
  • Budget Management: Oversee the annual IT budget and ensure cost-effectiveness in the use of technology resources.
  • IT Service Delivery: Monitor daily IT operations, including server hardware, software, and operating systems, to ensure they are running smoothly and efficiently.
  • Technology Planning: Develop and implement a technology strategy that aligns with the business goals of Carrefour Dubai.
  • Disaster Recovery: Develop and implement a disaster recovery plan to ensure business continuity in the event of an IT disaster.
Requirements
  • Education: Bachelor's degree in Computer Science, Information Technology, or related field.
  • Experience: Minimum 5 years of experience in IT operations management, with a proven track record of delivering high-quality IT services.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, and a deep understanding of IT service management principles and practices.