Car Rental Operations Assistant
3 weeks ago
A **Car Rental Operations Assistant** plays a crucial role in the day-to-day functioning of a car rental business. The position involves assisting with operations, customer service, and administrative tasks to ensure smooth and efficient operations. Below are the typical roles and requirements for this position in Dubai:
**Job Role**:
- **Customer Service**:
- Assist customers with booking, pickup, and return of vehicles.
- **Fleet Management**:
- Coordinate the availability and readiness of vehicles for rental.
- Conduct vehicle checks (fuel levels, cleanliness, and damage assessment) before and after rental.
- Monitor vehicle maintenance schedules and liaise with the service department.
- **Administration**:
- Process rental agreements, invoices, and payments.
- Maintain accurate records of rental transactions and customer details.
- Assist with inventory management and operational reports.
- **Logistics Support**:
- Arrange transportation for vehicle delivery and pickup when required.
- Ensure that vehicles are allocated to branches or customers in a timely manner.
- **Compliance and Safety**:
- Follow safety and regulatory standards for vehicles and operations.
- **Collaboration**:
- Coordinate with the sales, and maintenance teams for seamless operations.
**Job Requirements**:
- **Educational Background**:
- Diploma or equivalent
- **Experience**:
- Previous experience in the car rental, automotive industry is preferred.
- Familiarity with fleet management software or CRM tools is advantageous.
- **Skills**:
- Excellent customer service and communication skills.
- Strong organizational abilities and attention to detail.
- Problem-solving skills and the ability to multitask in a fast-paced environment.
- **Knowledge**:
- Understanding of car rental processes and vehicle types.
- Awareness of traffic laws and vehicle insurance regulations in the UAE.
- **Other Requirements**:
- A valid UAE driver’s license is required.
- Flexibility to work shifts, weekends, and holidays.
- Fluency in English
Pay: AED4,000.00 - AED5,000.00 per month
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