IT Business Analyst

3 months ago


Dubai, United Arab Emirates Nano Health Suite Full time

We are a healthcare technology company dedicated to revolutionizing the industry through innovative tech solutions. We're looking for a skilled Business Analyst / Software Analyst to join our UAE team.

**Key Responsibilities**:

- Analyze business processes to define operational objectives and gather requirements.
- Design software solutions, including workflow charts and system capabilities analysis.
- Develop and maintain technical documents (SRS, BRD, SDS) and user manuals.
- Recommend process improvements by identifying issues and designing new procedures.
- Ensure system security by maintaining confidentiality of information.
- Provide help desk support and train users.
- Monitor project progress, resolve issues, and prepare progress reports.
- Stay updated on industry trends and innovations by attending workshops and networking.

**Key Skills**:

- Software design and development
- Documentation and process improvement
- Software testing and quality assurance
- UML diagrams and technical writing
- Project management

**Qualifications**:

- Bachelor’s degree in Computer Science, IT, or related field
- 3+ years of experience in the IT industry
- Must be based in the UAE

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How familiar are you with creating technical documentation such as SRS, BRD, and SDS?
- How comfortable are you with creating UML diagrams and workflow charts?
- Are you able to start immediately or within 2-3 weeks?

**Experience**:

- Business Analyst: 3 years (required)
- Insurance Tech: 2 years (preferred)
- IT Industry: 2 years (required)

**Language**:

- Arabic (preferred)


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