Regional Engineering

2 weeks ago


UAE, United Arab Emirates HSBC Full time

**Regional Engineering & Sustainable Operations Manager (ID: 0000J0BU)**

**GCB4 | Dubai, UAE Based**

**Some careers grow faster than others.**

**If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC**

A dynamic, fast paced role in the Corporate Services (CS) team responsible for Engineering Management and Sustainable Operations that requires technical expertise, leadership and excellent stakeholder management.

The role holder is accountable for the oversight and adherence to the Global Engineering Standards (GES) in HSBC’s real estate portfolio across the Middle East, North Africa, and Turkey (MENAT) region. The role will be responsible to enhance value from the Corporate Services supply chain and all other direct supplier relationships related to engineering and sustainability matters across the portfolio.

The role holder will lead the shaping and execution of Sustainable Operations strategy across MENAT in line with the Bank’s ambition to be carbon net zero (CNZ) by 2030.

Play a critical role in managing risks associated to the built environment such as building availability and health & safety. The role will play a key role in navigating incident management related to engineering or other technical areas related to infrastructure, facilities management, and health & safety. The role will be responsible for timely and accurate reporting, escalation, and governance while ensuring remediation actions and lessons learnt are successfully completed with appropriate documentation.

**Key responsibilities**
- A core element of the role will be to work with countries and the wider CS team to determine the appropriate delivery structure for engineering systems and operations in the region
- Oversees and drives Group standard engineering protocols within a region
- Plan and manage engineering and resilience activity in alignment with CS strategy
- Provides support to the banks Important Business Services (IBSs) and Resilience Risk in region

Act as the technical focal point for all Corporate Real Estate and incidents including engineering & health and safety

Manage the supplier partners and ensure the first response to the incident is completed within specified KPI’s and SLA’s. Ensure building availability and service levels post the incident. Act as the lead in incident management and remediation actions bringing the HSBC functions and work streams for input (e.g., BCIM, IT) while coordinating with supplier partners for delivery of robust end-to-end incident management process
- Appropriately balance risk considerations with cost considerations in the management and delivery of engineering and ESG related projects
- All key work streams are kept up to date of key developments in the Sustainable Operations space and ensure metrics are put in place to ensure any investment is aligned to delivering holistic and inclusive results
- Develop and maintain a strong and professional working relationship with internal stakeholders, including executive and senior management within CS as well as across HSBC businesses/functions
- Drive achievement of Group Sustainability and ESG goals for the region
- The effective utilization of external providers will be key to the success of this role. It is key for this role to stay abreast and up to date with the changing CNZ landscape both externally and within the bank.

Requirements

**To be successful in the role, you should meet the following requirements**:
**Experience & Qualifications**
- Must have a Mechanical / Electrical Engineering university degree with relevant experience
- Must have experience in managing sustainability strategies and programs. Certification or experience in sustainability reporting is desirable
- Comprehensive understanding of a broad range of Engineering and Critical Facilities activities and issues faced by large corporate organizations
- Comprehensive understanding of ESG and associated impacts faced by large corporates
- Comprehensive understanding of how large banks operate, key challenges faced in the operating environment including regulation
- Ability to work independently, interact with senior professionals within the Bank and service providers and can make recommendations and decisions on the appropriate course of action over a wide spectrum of real estate matters
- Consultative and client-centric approach in service delivery, supported by strong problem-solving skills
- Highly adaptable and be able to work in a dynamic working environment with a strong drive and be able to work under pressure
- A high degree of professionalism and ability to stay calm when handling sensitive and critical situations and incidents
- Excellent interpersonal, relationship building and stakeholder management skills
- Strong communication and presentation skills

Issued by The Hong Kong and Shanghai Banking Corporation Limited.


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