Regional Account Manager

2 weeks ago

UAE, United Arab Emirates Skyline Communications Full time

**Nice to meet you**:
Are you ready to leave your mark on the world? Because we are the **global leading supplier** of end-to-end open **monitoring and orchestration software** for ICT, media and broadband platforms. Basically, our software platform—**called DataMiner**—makes sure that you can order your products online, watch the latest episode of your favorite show, or call your friends whenever you need them.

**We’re looking for a Regional Account Manager**:
As a Regional Account Manager in the UAE, you'll be part of a local team that thrives in a **sales-driven** and **fast-paced environment**. Your role involves guiding customers through their **Digital Transformation journey** using the DataMiner software platform. To succeed, you'll need to **build strong, long-lasting client relationships** by meeting their needs and requests, responding promptly to queries, and delivering a positive customer experience. Ultimately, you should be able to **grow** our business by building **successful, long-term relationships** with our customers.

SOME OF OUR USERS

DataMiner is deployed by **1500 companies** in over **125 countries** worldwide.

Let’s get down to business
**A glimpse of.**your **[**future**]**:
Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.
- You will manage a **portfolio of accounts** with the aim of **achieving long-term success**.
- You will develop strong **relationships with key stakeholders**.
- You will act as a point of contact and handle **customers' individual needs** (pre & post sales).
- You will **generate new sales and business** by leveraging your existing and potential customer networks and business partners.
- You will be responsible for **setting and tracking sales account targets** aligned with company OKRs & KPIs.
- You will **actively monitor sales metrics** (e.g. quarterly sales results and annual forecasts).
- You will **report** on the status of accounts and transactions using **CRM software** to manage interactions and sales funnels.
- You will **analyze** our product offering against competition, markets, and customer business needs, and **translate** it to corporate strategy and solutions management.
- You will **collaborate** with departments such as Product Marketing, Customer Success Managers, Engineering & Consultancy Services, and Platform Operations & Quality.
- You will **inspire and empower customers** and business partners through dedicated programs (e.g. DevOps Professional Program, Partner Program, etc.).
- You will work together on daily basis to with the **UAE Sales Account Director**.
- You will report to the **Global Sales Leadership Team**.

**Your [**competencies**]**:
You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting But it also calls for a special kind of mind
- and skillset.
- You have **hands-on experience** in sales and an ability to deliver excellent customer experience.
- You have a great understanding of **sales performance metrics**.
- You have excellent **communication & negotiation skills**.
- You are a **team player** and breath continuous learning.
- You are **business-savvy** and have a **problem-solving attitude**.
- You have the ability to **analyze**, **assemble**, and **deliver** information.
- You've the ability to **travel in the region** and from time-to-time **visit the HQ** in Belgium.
- You have excellent **verbal & written communication skills** in English & Arabic.
- You have a genuine **interest** in the latest business & technology trends.
- You have a leg up if you have a profound knowledge of or practical experience with **ICT media & broadband platforms** and/or other software solutions.

**WHAT**

**Regional Account Manager**:
**LEVEL**

**all levels**:
**WORK FROM**

**United Arab Emirates**:
**COMMITMENT**

**fulltime**:

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