Guest Relations Officer
1 month ago
Service Associate (Guest Relations Officer)
Front Office, Shangri-La Qaryat al Beri, Abu Dhabi
An exciting opportunity has opened up in our Horizon Club for a Guest Relations Officer. The successful applicant will be the go-to for our Shangri-La Circle and VIP guests, making sure that all their needs are met whilst staying with us here at Shangri-La Qaryat al Beri.
What we are looking for?
A high standard of etiquette.
Efficiency and punctuality.
Attention to detail.
A warm and friendly character.
Ability to work in a fast paced environment.
Constantly strives to deliver a 5-star experience.
Previous experience in luxury hospitality/customer service.
Lives and breathes the Shangri-La Values.
What will you do?
Maintain a high standard of service and professionalism.
Be an ambassador for the hotel.
Be a point of call for all Shangri-La Circle members, VIP's and Special Attention Guest's.
Work with Hotel colleagues to keep excellent service standards.
Empathetically listen to client queries/complaints and work with colleagues/Service Manager to find solutions.
Remain aware of all fire prevention/safety regulations and ensure that they are adhered to.
Remain aware of all activities/goings-on within Qaryat al Beri.
Be a focal point for what is happening within Abu-Dhabi, including events, restaurants, nightlife and family functions.
Assist other departments where necessary.
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city’s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.
-
Guest Relation Officer
1 month ago
Abu Dhabi, United Arab Emirates Sheraton Al Khalidiya Hotel Full timeWe are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...
-
Guest Relations Officer
6 days ago
abu dhabi, United Arab Emirates Shangri-La Group Full timeCareer Opportunities: Guest Relations Officer (169330)An exciting opportunity has opened up in ourFront Office team as a Guest Relations Officer. The Front Office is an integral part of Shangri-La Qaryat al Beri, it is the guest’s first experience of what we have to offer when they step through our doors which is why we encourage those who wish to deliver...
-
Guest Relations Officer
6 days ago
abu dhabi, United Arab Emirates Property Shop Investment LLC (PSI) Full timeMaher El-GendyTechnical Recruitment & Headhunting | Talent Acquisition | | HR | HR Generalist | Ex Vodafone | Ex SYKES | Ex Hyundai Rotem | SAP userJob Description:Property Shop Investments is seeking a Guest Relations Associate to join our team at our office located within Conrad Hotel, Abu Dhabi. As a Guest Relations Associate, you will be responsible for...
-
Guest Relations Officer
3 weeks ago
Abu Dhabi, United Arab Emirates Shangri-La Hotels Full timeGuest Relations Officer Front Office, Shangri-La Qaryat al Beri, Abu Dhabi An exciting opportunity has opened up in our Front Office team as a Guest Relations Officer. The Front Office is an integral part of Shangri-La Qaryat al Beri, it is the guest’s first experience of what we have to offer when they step through our doors which is why we encourage...
-
Guest Relations Officer
2 weeks ago
abu dhabi, United Arab Emirates Shangri-La Hotels Full timeCareer Opportunities: Guest Relations Officer (169330)An exciting opportunity has opened up in ourFront Office team as a Guest Relations Officer. The Front Office is an integral part of Shangri-La Qaryat al Beri, it is the guest’s first experience of what we have to offer when they step through our doors which is why we encourage those who wish to deliver...
-
Guest Relations Officer
2 days ago
abu dhabi, United Arab Emirates Shangri-La Hotels Full timeCareer Opportunities: Guest Relations Officer (169330)An exciting opportunity has opened up in ourFront Office team as a Guest Relations Officer. The Front Office is an integral part of Shangri-La Qaryat al Beri, it is the guest’s first experience of what we have to offer when they step through our doors which is why we encourage those who wish to deliver...
-
Guest Relations Officer
2 months ago
Abu Dhabi, United Arab Emirates Bin Ham Group Full timeGreet and greet guests upon arrival, ensuring a positive initial impression.Providing information and assistance to guests regarding hotel facilities and services.Handle guest complaints and resolve problems in a timely and satisfactory manner.Maintain a professional appearance and behavior at all times, and represent the hotel brand.Coordinate with other...
-
Guest Relations Officer
1 week ago
Abu Dhabi, United Arab Emirates Bin Ham Group Full timeGreet and greet guests upon arrival, ensuring a positive initial impression.Providing information and assistance to guests regarding hotel facilities and services.Handle guest complaints and resolve problems in a timely and satisfactory manner.Maintain a professional appearance and behavior at all times, and represent the hotel brand.Coordinate with other...
-
Guest Relations Officer
2 months ago
Abu Dhabi, United Arab Emirates Shangri-La Hotels Full timeGuest Relations Officer Front Office, Shangri-La Qaryat al Beri, Abu Dhabi An exciting opportunity has opened up in our Horizon Club for a Guest Relations Officer. The successful applicant will be the go-to for our Shangri-La Circle and VIP guests, making sure that all their needs are met whilst staying with us here at Shangri-La Qaryat al Beri. What are...
-
Guest Relations
6 days ago
Abu Dhabi, United Arab Emirates Bloomfields Full timeJob Responsibilities - As the Guest Relations & Operations Officer, you will be responsible for welcoming and directing guests, answering phone calls, and handling general administrative tasks to ensure smooth operation. - Warmly welcome guests upon arrival and provide a friendly and professional introduction to the property and its amenities. - Ensure that...
-
Guest Relations Officer
2 months ago
Abu Dhabi, United Arab Emirates Bin Ham Group Full timeGreet and greet guests upon arrival, ensuringa positive initial impression.Providing information andassistance to guests regarding hotel facilities andservices.Handle guest complaints and resolve problems ina timely and satisfactory manner.Maintain a professionalappearance and behavior at all times, and represent the hotelbrand.Coordinate with other...
-
Guest Relations Officer
7 days ago
Abu Dhabi, United Arab Emirates Bin Ham Group Full timeGreet and greet guests upon arrival, ensuringa positive initial impression.Providing information andassistance to guests regarding hotel facilities andservices.Handle guest complaints and resolve problems ina timely and satisfactory manner.Maintain a professionalappearance and behavior at all times, and represent the hotelbrand.Coordinate with other...
-
Guest relations agent
6 days ago
abu dhabi, United Arab Emirates Accor Hotels Full timeCompany DescriptionMövenpick Hotels & Resorts (MH&R) is in the “moments” business. We’re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a...
-
Guest Relations Representative
3 days ago
Abu Dhabi, United Arab Emirates Property Shop Investment LLC Full time**Location**: Conrad Abu Dhabi, Etihad Towers Property Shop Investments is seeking a Guest Relations Associate to join our team at our office located within Conrad Hotel, Abu Dhabi. As a Guest Relations Associate, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. **Responsibilities**: -...
-
Guest Relations Agent
2 weeks ago
Abu Dhabi, United Arab Emirates AccorHotel Full time**Company Description** Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and...
-
Guest Relations Officer
3 weeks ago
abu dhabi, United Arab Emirates Shangri-La Hotels Full timeCareer Opportunities: Guest Relations Officer (Chinese Speaker) (169258)An exciting opportunity has opened up in ourFront Office team as a Guest Relations Officer. The Front Office is an integral part of Shangri-La Qaryat al Beri, it is the guest’s first experience of what we have to offer when they step through our doors which is why we encourage those...
-
Guest Relations Officer
2 days ago
abu dhabi, United Arab Emirates Shangri-La Hotels Full timeCareer Opportunities: Guest Relations Officer (Chinese Speaker) (169258)An exciting opportunity has opened up in ourFront Office team as a Guest Relations Officer. The Front Office is an integral part of Shangri-La Qaryat al Beri, it is the guest’s first experience of what we have to offer when they step through our doors which is why we encourage those...
-
Guest Relations Agent
6 hours ago
Abu Dhabi, United Arab Emirates RIXOS Full time**Company Description** Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a...
-
Guest Relations Supervisor
1 month ago
Abu Dhabi, United Arab Emirates Hilton Full timeAs Guest Relations Supervisor, to offer our guests a friendly and efficient service at all times, taking account of the established service standard and Management guidelines. Supervise and train all Guest Relations Executive in offering an optimal service to all guests, taking account of the established standards. Supports the reception when appropriate. A...
-
Guest Relations Supervisor
1 month ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Hilton Full timeAs Guest Relations Supervisor, to offer our guests a friendly and efficient service at all times, taking account of the established service standard and Management guidelines. Supervise and train all Guest Relations Executive in offering an optimal service to all guests, taking account of the established standards. Supports the reception when appropriate. A...