Guest Relations Representative
6 months ago
**Location**: Conrad Abu Dhabi, Etihad Towers
Property Shop Investments is seeking a Guest Relations Associate to join our team at our office located within Conrad Hotel, Abu Dhabi. As a Guest Relations Associate, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.
**Responsibilities**:
- Greet and welcome guests in a friendly and professional manner
- Assist guests with inquiries, requests, and complaints promptly and efficiently
- Handle guest check-ins and check-outs, ensuring accuracy and efficiency
- Maintain a neat and organized front desk area
- Coordinate with other departments to fulfill guest requests and resolve issues
- Provide information about hotel facilities, services, and local attractions
- Assist in managing reservations and bookings
- Uphold company standards for guest satisfaction and service quality
- Perform administrative tasks as needed
**Qualifications**:
- 2-4 years of experience in hospitality or customer service
- Excellent communication and interpersonal skills
- Fluency in English; additional languages are an advantage
- Strong problem-solving skills and ability to handle guest inquiries effectively
- Degree in Hospitality, Tourism, or related field is preferred
- Ability to work in a fast-paced environment and handle multiple tasks
- Availability to join immediately and in Abu Dhabi.
Application Question(s):
- The offered salary range is up to 6,000 AED. Do you agree?
**Language**:
- English (required)
-
Guest Relations Representative
7 months ago
Abu Dhabi, United Arab Emirates Al Forsan International Sports Resort Full timePosition**:Guest Relation Representative** Job Location**:Abu Dhabi** **Job Summary** As a Guest Relations Representative you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience. In this role, you should be an excellent communicator who can stay positive when facing...
-
Guest Relations/equestrian
6 months ago
Abu Dhabi, United Arab Emirates Al Forsan International Sports Resort Full timePosition**:Guest Relations/Equestrian** Job Location**:Abu Dhabi** **Job Summary** As a Guest Relations Representative you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience. In this role, you should be an excellent communicator who can stay positive when facing...
-
Guest Relations Manager
2 months ago
Abu Dhabi, United Arab Emirates Marriott International, Inc Full time**Additional Information** **Job Number**24186278 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on...
-
Guest Relations Agent
4 months ago
Abu Dhabi, United Arab Emirates Hilton Full timeGuest Relations Agent A Guest Relations Agent directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Agent, you will directly address the needs of VIP Guests and inform other Team Members of VIP...
-
Guest Relations Manager
6 months ago
Abu Dhabi, United Arab Emirates Hilton Full timeGuest Relations Manager A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to...
-
Guest Relations Executive
3 weeks ago
Abu Dhabi, United Arab Emirates Herbal Park Ayurvedic Health Center Full timeHerbal Park Ayurvedic Medical Center is a renowned healthcare facility dedicated to providing holistic wellness solutions rooted in traditional and alternative therapies. Situated in Abu Dhabi, our center offers a serene and welcoming environment where individuals can experience personalized care and rejuvenation. We are seeking a dynamic and...
-
Guest Relations In-charge
6 months ago
Abu Dhabi, United Arab Emirates Herbal Park Ayurvedic Health Center Full timeHerbal Park Ayurvedic Medical Center is a renowned healthcare facility dedicated to providing holistic wellness solutions rooted in traditional and alternative therapies. Situated in Abu Dhabi, our center offers a serene and welcoming environment where individuals can experience personalized care and rejuvenation. We are seeking a dynamic and...
-
Guest Relations/equestrian
6 months ago
Abu Dhabi, United Arab Emirates Al Forsan International Sports Resort Full timePosition**:Guest Relations/Equestrian** Job Location**:Abu Dhabi** **Job Summary** As a Guest Relations Representative you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience. In this role, you should be an excellent communicator who can stay positive when facing...
-
Guest Relation Officer
3 months ago
Abu Dhabi, United Arab Emirates Dreams Global HR Consultancy Full timeA Guest Relations Officer (GRO) in the UAE plays a vital role in ensuring that guests receive high-quality service and have a pleasant experience during their stay or visit. The job typically involves direct interaction with guests, addressing their needs, and resolving any issues they may encounter. Key Responsibilities of a GRO in the UAE: Welcoming...
-
Guest Relations Manager
4 weeks ago
Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time**Main responsibilities**: - Supports the company’s philosophy and company culture using Pillars and Legendary Quality Experiences daily to ensure Guest Satisfaction and the achievement of our Mission Statement. - Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in...
-
Guest Relations Manager
6 months ago
Abu Dhabi, United Arab Emirates RIXOS Full time**Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Guest Relations Manager
4 months ago
Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Manager is responsible To assist the Front Office / Assistant Front Office Manager in managing the guest service...
-
Guest Relations Associate
6 months ago
Abu Dhabi, United Arab Emirates TASCoutsourcing Full timeReview arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with...
-
Guest Relation Supervisor
3 months ago
Abu Dhabi, United Arab Emirates RIXOS Full time**Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Guest Relation Executive
7 months ago
Abu Dhabi, United Arab Emirates Property Shop Investment LLC Full timeProperty Shop Investment is a prominent and customer-centric real estate company known for its dedication to excellence and client satisfaction. With a reputation for providing top-quality services in the real estate market, we are now seeking a Guest Relations Agent to join our team. **Job Overview**: As a Guest Relations Agent at PSI, you will be the...
-
Front Office Guest Service Representative
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates 1st-jobs Full timeWe are seeking a highly skilled Front Office Guest Service Representative to join our team at 1st-jobs. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering exceptional guest experiences.As a Front Office Guest Service Representative, you will be responsible for providing warm and welcoming service to...
-
Guest Relation Executive
6 months ago
Abu Dhabi, United Arab Emirates Property Shop Investment LLC Full timeProperty Shop Investment is a prominent and customer-centric real estate company known for its dedication to excellence and client satisfaction. With a reputation for providing top-quality services in the real estate market, we are now seeking a Guest Relations Agent to join our team. **Job Overview**: As a Guest Relations Agent at PSI, you will be the...
-
Guest Relations Agent
6 months ago
Abu Dhabi, United Arab Emirates AccorHotel Full time**Company Description** Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and...
-
Guest Relation Supervisor
2 months ago
Abu Dhabi, United Arab Emirates HARMONY MEDICAL CENTER Full time**Guest Relation Supervisor** We are looking for an experienced Guest Relation Supervisor to provide excellent customer service and to promote this idea throughout the organization. The Guest Relation Supervisor main responsibility is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and...
-
Guest Relations Supervisor
8 months ago
Abu Dhabi, United Arab Emirates Hilton Full timeGuest Relations Supervisor - Conrad Abu Dhabi Etihad Towers As Guest Relations Supervisor, to offer our guests a friendly and efficient service at all times, taking account of the established service standard and Management guidelines. Supervise and train all Guest Relations Executive in offering an optimal service to all guests, taking account of the...