Guest Relation Supervisor

3 months ago


Dubai, United Arab Emirates Eatwell Restaurant Full time

We are looking for a **Guest Relation Supervisor for handling Meal plans** to join our team at Eatwell Restaurant.

Summary of Responsibilities: Reporting to the F&B Operations Manager, responsibilities and essential job functions include but are not limited to the following:

- Bilingual proficiency in Arabic and English preferred
- Promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Associate satisfaction and delivery of prompt, courteous service.
- Assist the Assistant Manager and operations Manager in the day-to-day operations of Restaurants and meal plan. Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Meal Plan orders in accordance with policies and procedures adopted by the company.
- Supervise the F&B team in all aspects of the department and ensure service standards are followed.
- Ensure that all necessary work is completed on time, within budget guidelines, and according to company standards.
- Oversee and handle meal plan operation including and not limited to sales, clients onboarding, report, menus and client satisfaction.
- Prepare and manage reports, manuals, correspondence and other documents using a database or word processing.
- Handle guest concerns, reacting quickly and professionally.
- Assigning tasks to other employees on a regular basis.
- Have full knowledge of all menus and promotions.
- Follow outlet policies, procedures and service standards.
- Follow all safety and sanitation policies when handling food and beverage.
- Other duties as assigned by management.

**Knowledge, Skills & Abilities**
- Previous Food and Beverage leadership experience preferred
- Previous Point of Sale system experience required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible and reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times.

**Job Types**: Full-time, Permanent

Pay: AED4,500.00 - AED4,501.00 per month



  • Dubai, United Arab Emirates HARMONY MEDICAL CENTER Full time

    **Harmony Medical Group** is looking for a passionate, versatile **GUEST RELATIONS SUPERVISOR** to join our team. As a **GUEST RELATIONS SUPERVISOR**, you will be responsible for maintaining good patient relations & making sure that the patients will have an excellent experience. Could you be the perfect fit for our featured job? **Responsibilities** -...


  • Dubai, United Arab Emirates Rich Route Holiday Homes L.L.C Full time

    **We are Urgently looking for Guest Relation Supervisor** - Visa + Free Accommodation+ Attractive Salary Package Job Descriptions Must Have: - Greeting guests upon arrival, provide a personalized and warm welcome, and assist with the check-in process. Always alert to respond towards guest needs, inquiries, and requests promptly and accurately, maintaining...


  • Dubai, United Arab Emirates 25hours Hotels Full time

    Company Description People who love their job put their all into it and aren’t interested in the norm. That’s just how we are: different, eye-catching and perhaps a little crazy. And we do everything we can to ensure it stays that way - with unconventional added extras and a stimulating environment where our colleagues enjoy their work and are able to...


  • Dubai, United Arab Emirates HARMONY MEDICAL CENTER Full time

    **Harmony Medical Group** is looking for a passionate **GUEST RELATIONS SUPERVISOR** to join our team. As a **GUEST RELATIONS SUPERVISOR**, you will be responsible for maintaining good patient relations & making sure that the patients will have an excellent experience. **Responsibilities** - Oversee the guest relations team and ensure a high standard of...


  • Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    **An Exhilarating Opportunity** Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry. Join the FIVE Tribe - and Get Ready to Make Waves. A Driven Self-Starter, you have Excellent...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24207757 **Job Category**Rooms & Guest Services Operations **Location**The Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24184824 **Job Category**Rooms & Guest Services Operations **Location**Marriott Resort Palm Jumeirah Dubai, Palm West Beach, Palm Jumeirah Road, Dubai, 0, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond to any questions from guests and follow up with...


  • Dubai, United Arab Emirates Stayis Holiday Homes Rental LLC Full time

    **PURPOSE OF POSITION** To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. **KEY ROLES & RESPONSIBILITIES** - Live and project the goal, philosophy, vision, mission and core values of the company. - Adheres to company grooming standards at all time. - Is a continual source of information, help and assistance to all...


  • Dubai, United Arab Emirates RAFFLES Full time

    **Company Description** A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city, delivering impeccable service and sophisticated style. To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. **KEY ROLES & RESPONSIBILITIES** -...


  • Dubai, United Arab Emirates MINOR Hotels Full time

    Please note that this is not an exhaustive list of everything that needs to be done. Employees at Anantara Dubai Palm Jumeirah Resort & Spa always find new ways to look after the business, their guests, and their associates. Within this, the key responsibilities for this position are: - Is responsible for Guest Relations function of the resort. - Provide...


  • Dubai, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Dubai, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Dubai, United Arab Emirates voco Full time

    At voco®, we’ve created a new hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character - and that’s something we make the most of....


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24168963 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24049729 **Job Category** Rooms & Guest Services Operations **Location** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g.,...


  • Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** "Why work for Accor?"** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Dubai, United Arab Emirates RAFFLES Full time

    **Company Description** A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city, delivering impeccable service and sophisticated style. **Job Description** PURPOSE OF POSITION** To oversee and direct all aspects of Guest Relations to maximize guest...


  • Dubai, United Arab Emirates Hilton Full time

    Guest Service Supervisor A Guest Service Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Guest Service Supervisor, you will oversee the front office activities between the Guest, the hotel, and the...

  • Guest Relations

    6 months ago


    Dubai, United Arab Emirates VALTRANS TRANSPORTATION SYSTEMS & SERVICES Full time

    **Responsibilities**: - Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction. - Respond to guests needs and anticipate their unstated ones. - Expect and react promptly to guests’ requirements and inquires. - Actively listen and resolve guests’ complaints. - Oversee...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24178786 **Job Category** Rooms & Guest Services Operations **Location** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems...