Guest Relations Supervisor

4 weeks ago


Dubai, United Arab Emirates HARMONY MEDICAL CENTER Full time

**Harmony Medical Group** is looking for a passionate **GUEST RELATIONS SUPERVISOR** to join our team. As a **GUEST RELATIONS SUPERVISOR**, you will be responsible for maintaining good patient relations & making sure that the patients will have an excellent experience.

**Responsibilities**
- Oversee the guest relations team and ensure a high standard of customer service.
- Act as the main point of contact for patients and visitors, addressing inquiries, concerns, and feedback.
- and manage patient reservations, ensuring accuracy and timely responses.
- Coordinate with various departments to fulfill guest requests and special arrangements.
- Implement and maintain patient satisfaction programs and initiatives.
- Conduct regular training sessions for staff to enhance patient service skills.
- Handle and resolve escalated patient/guest issues in a professional and effective manner.
- Monitor online reviews and feedback, responding and addressing concerns as needed.
- Gather and analyze guest feedback to identify areas for improvement.
- Contribute to creating a positive and welcoming atmosphere for guests/patients

**Requirements and Skills**
**- **Bachelor Degree in Business Administration or graduated in Dentistry.
- A minimum of **1 year experience as a Guest Relation Supervisor **and/or **2 years' experience in Dental settings.**
- **High level of integrity and professionalism**
- Excellent communication and interpersonal skills
- Strong leadership and organizational abilities
- Ability to handle guest/patient issues with diplomacy and resolution
- Knowledge of customer service best practices and medical industry standards

**Job Types**: Full-time, Permanent

Pay: Up to AED7,500.00 per month

Application Question(s):

- Are you an immediate joiner?

**Education**:

- Bachelor's (preferred)

**Language**:

- Arabic and English (required)

Work Location: In person



  • Dubai, United Arab Emirates HARMONY MEDICAL CENTER Full time

    **Harmony Medical Group** is looking for a passionate, versatile **GUEST RELATIONS SUPERVISOR** to join our team. As a **GUEST RELATIONS SUPERVISOR**, you will be responsible for maintaining good patient relations & making sure that the patients will have an excellent experience. Could you be the perfect fit for our featured job? **Responsibilities** -...


  • Dubai, United Arab Emirates Rich Route Holiday Homes L.L.C Full time

    **We are Urgently looking for Guest Relation Supervisor** - Visa + Free Accommodation+ Attractive Salary Package Job Descriptions Must Have: - Greeting guests upon arrival, provide a personalized and warm welcome, and assist with the check-in process. Always alert to respond towards guest needs, inquiries, and requests promptly and accurately, maintaining...


  • Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    Job Description:As a Guest Relations Supervisor at Anantara Dubai Palm Jumeirah Resort & Spa, you will be responsible for providing exceptional service to our guests, ensuring a seamless arrival and departure experience, and maintaining the highest levels of customer satisfaction.Key Responsibilities:Manage the Guest Relations function, ensuring prompt and...


  • Dubai, United Arab Emirates 25hours Hotels Full time

    Company Description People who love their job put their all into it and aren’t interested in the norm. That’s just how we are: different, eye-catching and perhaps a little crazy. And we do everything we can to ensure it stays that way - with unconventional added extras and a stimulating environment where our colleagues enjoy their work and are able to...


  • Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    **An Exhilarating Opportunity** Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry. Join the FIVE Tribe - and Get Ready to Make Waves. A Driven Self-Starter, you have Excellent...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24184824 **Job Category**Rooms & Guest Services Operations **Location**Marriott Resort Palm Jumeirah Dubai, Palm West Beach, Palm Jumeirah Road, Dubai, 0, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond to any questions from guests and follow up with...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23124789 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest...


  • Dubai, United Arab Emirates Stayis Holiday Homes Rental LLC Full time

    **PURPOSE OF POSITION** To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. **KEY ROLES & RESPONSIBILITIES** - Live and project the goal, philosophy, vision, mission and core values of the company. - Adheres to company grooming standards at all time. - Is a continual source of information, help and assistance to all...


  • Dubai, United Arab Emirates RAFFLES Full time

    **Company Description** A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city, delivering impeccable service and sophisticated style. To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. **KEY ROLES & RESPONSIBILITIES** -...


  • Dubai, United Arab Emirates MINOR Hotels Full time

    Please note that this is not an exhaustive list of everything that needs to be done. Employees at Anantara Dubai Palm Jumeirah Resort & Spa always find new ways to look after the business, their guests, and their associates. Within this, the key responsibilities for this position are: - Is responsible for Guest Relations function of the resort. - Provide...


  • Dubai, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Dubai, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Dubai, United Arab Emirates voco Full time

    At voco®, we’ve created a new hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character - and that’s something we make the most of....


  • Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    JobDescriptionPlease note thatthis is not an exhaustive list of everything that needs to be done.Employees at Anantara Dubai Palm Jumeirah Resort & Spaalways find new ways to look after the business, their guests, andtheir associates. Within this, the key responsibilities for thisposition are: Isresponsible for Guest Relations function of theresort.Provide...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24168963 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to...


  • Dubai, United Arab Emirates Accor Full time

    JobDescriptionPURPOSEOF POSITIONTo oversee anddirect all aspects of Guest Relations to maximize guestsatisfaction.Key Roles& ResponsibilitiesLive and project the goal,philosophy, vision, mission and core values of thecompany.Adheres to company grooming standardsat all time.Is a continual source ofinformation, help and assistance to allguests.Prepares the...


  • Dubai, United Arab Emirates Recruit for Africa Full time

    **Guest Relations Executive | Dubai | Luxury Hotel**: We are looking for an experienced **GUEST RELATIONS EXECUTIVE** to join the team of a well-known luxury hotel in Dubai. The resort is popular with tourists as well as local guests and offers beautiful facilities to relax and enjoy incredible food. **Main duties of this job**: - To meet and greet...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24049729 **Job Category** Rooms & Guest Services Operations **Location** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g.,...


  • Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** "Why work for Accor?"** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Dubai, United Arab Emirates Hilton Full time

    Guest Service Supervisor A Guest Service Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Guest Service Supervisor, you will oversee the front office activities between the Guest, the hotel, and the...