Manager - Sales Force Effectiveness

5 months ago

Ras alKhaimah, United Arab Emirates Julphar Full time

**Job Summary/Main Purpose**

The **Sales **Force Effectiveness** Manager will be responsible for the overall implementation of all Operational Excellence programs and projects relevant to Sales Force Effectiveness, Sales Force Training, and Compliance.

The role will develop sales force effectiveness plans to drive sales growth and sales force productivity, provide regular sales analysis reports, and monitor key performance measures to provide insights for continuous sales effectiveness and efficiency.

**Key Responsibilities**:
**Business Leadership**
- Develop sales functional competency and KPI structure roadmap, facilitating relevant program designs, deployment, and evaluation.
- Maximize the effectiveness of commercial activities undertaken through strong:

- Customer Management Operations (Salesforce, MSLs, and Access effectiveness), including incentive schemes and reporting.
- Planning and Innovation (including customer model).
- Field-deployed Personnel Training.
- Leads the entire SFE process for flawless deployments, including planning, sales team communication, and execution tracking.
- Provide monthly/quarterly and annual regional analysis of SFE implementation.
- Formulates recommendations in the areas of sales force territory alignments.
- Leads projects in building and strengthening information hubs and access and providing the proper solutions/tools to meet users’ business needs.
- Reviews and aligns sales incentive schemes, including but not limited to pay mix, sales targets, and pay-out conditions.
- Implements systems and tools to improve field force productivity and business intelligence tools, such as customer segmentation and targeting, performance monitoring and tracking, electronic territory management/customer relationship management, and sales data administration systems, to improve business conditions.
- Establish critical metrics, KPIs, and reporting dashboards to ensure the efficiency of the sales force.
- Reports, monitors, and analyzes performance data and sales activities to support recommendations to the sales management teams to develop and improve sales teams' performance.
- Partner with sales and marketing regional teams on strategic projects and change management processes to improve sales and marketing effectiveness.

**Strategic Leadership**
- Conducted strategic and financial analyses that guided brands and their Sales Force Effectiveness decisions.
- Weekly/bi-weekly updates and analytics to his direct manager and other relevant stakeholders.
- Identifies new generic product development opportunities that support the corporate strategy through market and industry research.
- Increase Customer Prescription/Usage and create innovative programs for better Agent / Distributor management in the concerned geography.
- Must showcase the ability to use relevant soft skills, including change management, continuous improvement, conflict resolution, and consensus-building activities.

**Core Competency**
- The Sales Force Effectiveness Manager must exhibit excellent character, integrity, and attention to detail, adhering to the highest standards of accuracy and precision in executing operational transactions and exercising extraordinary care and due diligence in safeguarding the intellectual and other property of the company.
- Should understand and accordingly propose CRM strategies to support KOL Management, Marketing Strategy KPIs, clinic presence, and driving excellence in KOL Management, financial and business reporting
- Solid relationship building and a solution provider to business hurdles.
- Excellent interpersonal, communications, public speaking, and presentation skills with multitasking and strong negotiation.
- Excellent verbal, non-verbal, and written communication skills.
- Demonstrated excellence in project management and effectively managing multiple projects/priorities.
- Strong analytical and negotiation skills and experience developing forecasts and financial models
- A performance-driven individual with a strong sense of urgency, exceptional organizational credibility, and a deep understanding of the business.
- Awareness of and strong ability to handle regulatory procedures & compliance from a Sales Force Effectiveness point of view
- Subject matter experts must be influential in leadership competence and demonstrate Influencing Skills without being Authoritative.
- Must be highly result-oriented with a strong sense of accountability & ownership,
- Excellent communication, interpersonal, and presentation skills.
- A proactive and collaborative team player who enthusiastically manages stakeholders in good spirit.

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